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Summary Customer Assistant - Visual Merchandising Stylist - Hempstead Valley Please note this is a temporary position to cover career break ending January 2026. Contracted to full time at 37.5 hours per week over 5 days. Working Pattern also includes every other weekend.
Work Pattern
Week 1: Sunday - 7:00-15:30 Monday - 7:00-15:30 Tuesday - Off Wednesday - 7:00-15:30 Thursday - 7:00-15:30 Friday - 7:00-15:30 Saturday - Off
Week 2: Sunday - Off Monday - 7:00-15:30 Tuesday - 7:00-15:30 Wednesday - Off Thursday - 7:00-15:30 Friday - 7:00-15:30 Saturday - 7:00-15:30
Due to the nature and responsibilities of this role, all applicants must be at least 18 years of age.
Purpose
To deliver a great shopping experience for customers, prioritizing customer service above tasks.
Champion new ways of working within stores through an open mindset and positive attitude.
Complete tasks and processes that deliver 'best in town' standards.
Serve and sell across all channels effectively.
Be the voice of our customer to help us continually improve.
Key Accountabilities
Dress and style mannequins to agreed standards each launch and throughout the season as required.
Deliver seasonal window implementation.
Maintain 'best in town' standards through presentation standards, VM principles, and cleanliness.
Collaborate with colleagues to ensure correct implementation of POS each season.
Serve customers efficiently on the shop floor and at service points.
Utilize digital tools and communication channels effectively.
Share customer and colleague feedback to improve services.
Support colleagues in building skill and confidence.
Own personal learning & development and access digital learning solutions proactively.
Know daily sales targets, priorities, promotions & selling opportunities.
Possess strong product knowledge to sell and recommend products and services.
Engage proactively with customers to understand their needs.
Understand store priorities and their role within them.
Complete tasks efficiently and in line with SOPs.
Minimize cost and waste through good process practices.
Follow safe and legal working practices.
Key Capabilities
Understand how the company operates, its strategy, and the role they play.
Committed to delivering excellent work with great attention to detail.
Open to feedback and regularly seeks it.
Sets performance objectives in conjunction with line manager.
Takes accountability for planning and managing own work efficiently.
Curious and willing to challenge the status quo.
Communicates intentions clearly and simply.
Manages reactions and shares perspectives constructively.
Copes well with change and work challenges.
Builds positive relationships by being a good listener.
Technical Skills/Experience
Comprehensive styling skills applicable to instore visual elements and windows.
Strong knowledge of Visual Merchandising principles.
Ability to contribute to store sales and cost control.
Work across the store to ensure tasks are completed correctly and on time.
Comprehensive knowledge of customer shopping channels.
Good level of product knowledge and services across the store.
Up to date knowledge of commercial operations.
Good digital capability and use of digital tools and applications.
Understand customer needs and identify selling opportunities.
Ability to adapt to change.
Key Relationships and Stakeholders
Customers
Colleagues
Store Leadership
BIG
#J-18808-Ljbffr
Summary Customer Assistant - Visual Merchandising Stylist - Hempstead Valley Please note this is a temporary position to cover career break ending January 2026. Contracted to full time at 37.5 hours per week over 5 days. Working Pattern also includes every other weekend.
Work Pattern
Week 1: Sunday - 7:00-15:30 Monday - 7:00-15:30 Tuesday - Off Wednesday - 7:00-15:30 Thursday - 7:00-15:30 Friday - 7:00-15:30 Saturday - Off
Week 2: Sunday - Off Monday - 7:00-15:30 Tuesday - 7:00-15:30 Wednesday - Off Thursday - 7:00-15:30 Friday - 7:00-15:30 Saturday - 7:00-15:30
Due to the nature and responsibilities of this role, all applicants must be at least 18 years of age.
Purpose
To deliver a great shopping experience for customers, prioritizing customer service above tasks.
Champion new ways of working within stores through an open mindset and positive attitude.
Complete tasks and processes that deliver 'best in town' standards.
Serve and sell across all channels effectively.
Be the voice of our customer to help us continually improve.
Key Accountabilities
Dress and style mannequins to agreed standards each launch and throughout the season as required.
Deliver seasonal window implementation.
Maintain 'best in town' standards through presentation standards, VM principles, and cleanliness.
Collaborate with colleagues to ensure correct implementation of POS each season.
Serve customers efficiently on the shop floor and at service points.
Utilize digital tools and communication channels effectively.
Share customer and colleague feedback to improve services.
Support colleagues in building skill and confidence.
Own personal learning & development and access digital learning solutions proactively.
Know daily sales targets, priorities, promotions & selling opportunities.
Possess strong product knowledge to sell and recommend products and services.
Engage proactively with customers to understand their needs.
Understand store priorities and their role within them.
Complete tasks efficiently and in line with SOPs.
Minimize cost and waste through good process practices.
Follow safe and legal working practices.
Key Capabilities
Understand how the company operates, its strategy, and the role they play.
Committed to delivering excellent work with great attention to detail.
Open to feedback and regularly seeks it.
Sets performance objectives in conjunction with line manager.
Takes accountability for planning and managing own work efficiently.
Curious and willing to challenge the status quo.
Communicates intentions clearly and simply.
Manages reactions and shares perspectives constructively.
Copes well with change and work challenges.
Builds positive relationships by being a good listener.
Technical Skills/Experience
Comprehensive styling skills applicable to instore visual elements and windows.
Strong knowledge of Visual Merchandising principles.
Ability to contribute to store sales and cost control.
Work across the store to ensure tasks are completed correctly and on time.
Comprehensive knowledge of customer shopping channels.
Good level of product knowledge and services across the store.
Up to date knowledge of commercial operations.
Good digital capability and use of digital tools and applications.
Understand customer needs and identify selling opportunities.
Ability to adapt to change.
Key Relationships and Stakeholders
Customers
Colleagues
Store Leadership
BIG
#J-18808-Ljbffr
