Customer Banking Specialist – Dunsborough

We are looking for a Full Time Customer Banking Specialist to join our Dunsborough Branch. There will also be an opportunity to join as a Customer Banking Specialist Relief, which will be full time, servicing our Dunsborough, Busselton and Margaret River branches. Part time MAY be considered (Monday, Thursday, Friday). Do work that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology. What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us. See yourself in our team As the Customer Banking Specialist in our Dunsborough Branch you’ll: Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice. Support customers with enquiries, maintenance on accounts and process applications for credit products. Complete Financial Health Checks to assess customers’ financial needs and identify any changes. Educate and demonstrate our in-branch technology and digital banking options to customers. Problem solve and provide effective solutions whilst championing our processes and procedures, driving our risk-adverse culture. We’re Interested In Hearing From People Who Have Experience in delivering exceptional customer service ideally in financial services, retail or hospitality. Excellent communication skills & the ability to articulate financial terms in a clear way. The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do. Ability to work in a busy and commercially driven retail environment. A genuine interest in building a career with CommBank. With us, you’ll help customers make informed financial decisions to achieve their goals.

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