Customer Care Coordinator
£34000 - £38000/annum Leatherhead, Surrey
Customer Care Coordinator Location:
Leatherhead, Surrey (Hybrid - 1 day a week from home) Salary:
£38,000 per annum
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, driven environment? Join our highly successful and motivated
Customer Care Team
and become a key part of a prestigious 5-star housing developer that values progression and excellence. About the Role As a
Customer Care Coordinator , you will play a vital role in ensuring homeowners enjoy a seamless experience with their new property. You'll be the go-to person for managing customer inquiries, resolving issues efficiently, and liaising with internal teams and contractors to guarantee outstanding service delivery. Responsibilities include: Acting as the first point of contact for customer queries, providing professional and empathetic support. Coordinating repairs and maintenance with contractors, ensuring timely resolutions. Maintaining accurate records in the CRM system. Supporting the wider Customer Care team in delivering a 5-star service experience. About You We are looking for an organised and customer-focused individual who: Has excellent communication and problem-solving skills. Thrives in a team-oriented and fast-moving environment. Brings experience in customer service (property industry experience is a bonus but not essential). What's in It for You? Hybrid working
- 1 day a week working from home for work-life balance. Competitive salary of
£38,000 per annum . Clear
progression pathways
to grow your career within the company. Opportunity to join a
high-performing and driven team
at one of the UK's leading housing developers. A supportive environment that encourages professional development.
#J-18808-Ljbffr
£34000 - £38000/annum Leatherhead, Surrey
Customer Care Coordinator Location:
Leatherhead, Surrey (Hybrid - 1 day a week from home) Salary:
£38,000 per annum
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, driven environment? Join our highly successful and motivated
Customer Care Team
and become a key part of a prestigious 5-star housing developer that values progression and excellence. About the Role As a
Customer Care Coordinator , you will play a vital role in ensuring homeowners enjoy a seamless experience with their new property. You'll be the go-to person for managing customer inquiries, resolving issues efficiently, and liaising with internal teams and contractors to guarantee outstanding service delivery. Responsibilities include: Acting as the first point of contact for customer queries, providing professional and empathetic support. Coordinating repairs and maintenance with contractors, ensuring timely resolutions. Maintaining accurate records in the CRM system. Supporting the wider Customer Care team in delivering a 5-star service experience. About You We are looking for an organised and customer-focused individual who: Has excellent communication and problem-solving skills. Thrives in a team-oriented and fast-moving environment. Brings experience in customer service (property industry experience is a bonus but not essential). What's in It for You? Hybrid working
- 1 day a week working from home for work-life balance. Competitive salary of
£38,000 per annum . Clear
progression pathways
to grow your career within the company. Opportunity to join a
high-performing and driven team
at one of the UK's leading housing developers. A supportive environment that encourages professional development.
#J-18808-Ljbffr
