Customer Care – Guaranteed Hours Available

Overview PositionDescriptionAs a Customer CareAssistant, think of yourself as the face of your restaurant. In a nutshell, youwill deal with customers and make sure everything runs as it should in thecustomer areas. Activities include making children feel welcome, handing outballoons, looking after customers' specific needs, keeping high standards ofcleanliness in the dining area and toilets and helping to create a warm andwelcoming atmosphere. It is your responsibility to establish and maintainpositive communication with customers at all times and to keep the managerinformed about customer satisfaction.You may also takepart in the planning and implementation of children's competitions and otherspecial events organised by your restaurant.PREMIUMRATE OF £13.12 PER HOUR BETWEEN MIDNIGHT AND 6AM Benefits you willreceive by joining out team are:· Free meal on shift· Employee discounts on food· Employee discounts in many retail stores, theme parks and attractions, cinema tickets,mobile phone contracts etc· Holiday Pay· Life assurance· Pension Scheme· Private medical care· Service awards· Recognition programme· Opportunities and development· Crew EventsPosition RequirementQuite simply, you will be working in our fast moving, highenergy environment and we are looking for a genuine smile plus an ability toconnect with customers and make them feel valued.Position AttributesYou will need to be confident in approaching and dealingwith diverse groups of people. Friendly, courteous and helpful behaviour willcome naturally to you and you will work well as part of a team. Effectivecommunication skills such as attentive listening, face-to-face verbalcommunication and eye contact are a must. You will also need to understand theimportance of maintaining high standards of service as well as cleanliness. Theability to maintain high energy levels whilst working both efficiently andproductively is essential. Finally, your appearance should be smart and clean.