Customer Data Analyst

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Full time
Location: Brighton
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Job offered by: Talent Hub
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This range is provided by Talent Hub. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

Salary up to £50,000 Location:

Brighton and Hove, Sussex Are you a champion of Customer Data? We are looking for an experienced data analyst to join a thriving consumer-focused organization based in Brighton. You will play a key part of their data strategy at an exciting time for the company. They are looking for a friendly individual who loves to champion data and has a natural curiosity to look beyond an initial question to find actionable insights. This role would suit someone experienced in being able to tell a story with data and make clear actionable recommendations based on evidence. You will be experienced with Microsoft Data Platform technologies, including Dynamics365 CRM and PowerBI, as well as proficiency in data visualization tools such as Power BI, Looker Studio, or Tableau. Key responsibilities for this Senior Data Analyst job include: Lead the reporting, insight, and analytics for the organization, focusing on customer data and storytelling, providing proactive reporting and actionable insights with a strong emphasis on customer acquisition and engagement and optimizing lifetime member value. Regularly monitor and report on key customer data metrics. Support and provide guidance on the development of campaign and overall performance reporting, actionable insights, and data-driven models for use across the customer lifecycle (e.g., engagement, attrition, lifetime value, segmentation, and recommendations/next best action modeling). Produce data visualizations to help support and communicate important learnings. What you will need for this Senior Data Analyst job: A background in Customer Data Analytics having worked for a membership or Customer Services, Business Services background. Strong oral and written communication skills, with experience presenting data interpretation and insights to non-technical audiences. Experience in using data storytelling techniques. Knowledge of other data platforms such as Microsoft Customer Insights, Microsoft Customer Data, Microsoft Fabric, social marketing insights, and email marketing analytics would be beneficial. Experience in SQL, SAS, Python, or R programming. Knowledge of web analytics tools would be helpful. Some exposure to AI tools such as Co-Pilot. Line management or mentoring skills. Benefits include: 2 days office-based Plus lots of other perks! Seniority level

Mid-Senior level Employment type

Full-time Job function

Marketing, Analyst, and Advertising Industries

Consumer Services, Retail, and Entertainment Providers

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