Hours: 37.5
Published: 2 days ago
Closing: in 16 days
This is a Permanent, Full Time vacancy that will close in 16 days at 23:59 GMT.
The Vacancy
Join Us as a Customer Data Insight Manager – Shape the Future of Customer Experience Imagine being the voice of our customers, the person who understands their journey better than anyone else. You see the patterns in their feedback, the stories hidden in the data, and the opportunities for change. At Community Housing, we’re looking for someone like you – someone who thrives on turning insights into action, making every customer interaction count. Your role will be to uncover what our customers truly need. You’ll design and lead a framework that maps their journeys, analyses their feedback, and identifies the drivers of satisfaction and frustration. With every insight you uncover, you’ll help us improve the services we provide and enhance the lives of the communities we serve. You’ll collaborate with teams across the organisation, inspiring them to use data and insights to deliver customer-centric solutions. Whether it’s creating engaging visual stories to present findings or working closely with service leaders to tackle emerging trends, your work will shape our strategies and guide real change. We’re looking for someone who can see the big picture while diving deep into the details. You’ll be passionate about understanding people, skilled in analysing data, and confident in communicating your findings to all levels of the organisation. This is your chance to make a difference – not just for Community Housing, but for every customer we serve. If you’re ready to take on this challenge and become a driving force for positive change, we’d love to hear from you. Apply now and be part of a team that’s committed to knowing its customers and delivering exceptional service. The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction. The Benefits
We understand the importance of investing in our people. As part of this, we offer a generous package of benefits, holidays, working conditions, and opportunities for career development. Competitive Salary Holiday Package Flexible and Hybrid Working Family-Friendly Policies Company Pension Scheme Employee Assistance Programme Training and Development Opportunities Cycle2Work Scheme Join us and together, we can deliver success in ‘The Community Way’.
#J-18808-Ljbffr
Join Us as a Customer Data Insight Manager – Shape the Future of Customer Experience Imagine being the voice of our customers, the person who understands their journey better than anyone else. You see the patterns in their feedback, the stories hidden in the data, and the opportunities for change. At Community Housing, we’re looking for someone like you – someone who thrives on turning insights into action, making every customer interaction count. Your role will be to uncover what our customers truly need. You’ll design and lead a framework that maps their journeys, analyses their feedback, and identifies the drivers of satisfaction and frustration. With every insight you uncover, you’ll help us improve the services we provide and enhance the lives of the communities we serve. You’ll collaborate with teams across the organisation, inspiring them to use data and insights to deliver customer-centric solutions. Whether it’s creating engaging visual stories to present findings or working closely with service leaders to tackle emerging trends, your work will shape our strategies and guide real change. We’re looking for someone who can see the big picture while diving deep into the details. You’ll be passionate about understanding people, skilled in analysing data, and confident in communicating your findings to all levels of the organisation. This is your chance to make a difference – not just for Community Housing, but for every customer we serve. If you’re ready to take on this challenge and become a driving force for positive change, we’d love to hear from you. Apply now and be part of a team that’s committed to knowing its customers and delivering exceptional service. The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction. The Benefits
We understand the importance of investing in our people. As part of this, we offer a generous package of benefits, holidays, working conditions, and opportunities for career development. Competitive Salary Holiday Package Flexible and Hybrid Working Family-Friendly Policies Company Pension Scheme Employee Assistance Programme Training and Development Opportunities Cycle2Work Scheme Join us and together, we can deliver success in ‘The Community Way’.
#J-18808-Ljbffr
