We have new opportunities for Customer Experience Administrators in our Customer Experience team in Abingdon.
At Jurni Leasing, we’re growing fast. We are one of the UK’s largest vehicle leasing brokers with offices across the country. We have access to all vehicle manufacturers and funders, enabling us to provide our customers with any vehicle anywhere, anytime, anyhow.
We are looking for smart, talented, fun and committed people who want to work hard and be part of our exciting future.
In this role, you will be supporting existing customers during the term of their vehicle agreement.
Responsibilities
Amending vehicle mileage and extending agreements. Arranging documentation for taking vehicles abroad. Arranging the collection of the vehicle. Change of address or personal details, as well as cherished number plate transfers. Early terminations. End of contract advice, as well as new vehicle options. General questions and queries about customer agreements. Creating, editing, and updating spreadsheets and other business documents accurately and timely. Providing general administrative support as needed. Developing relationships with our existing clients by providing support, information, and guidance. Skills and Requirements
Experience of working in a busy, fast-paced environment. Able to work confidently and calmly under pressure. Previous administration and customer service experience. A high professional level of oral and written communication skills. Excellent attention to detail while working at a fast pace. Good computer skills including knowledge of Word, Excel, and Outlook. What We Offer
Very competitive £25,000 to £27,000 basic salary. Company Pension Scheme. Dedicated access to thousands of discounted offers via our internal reward system. Staff social events. On-site car parking. This is a full-time role based in the office in Abingdon. The salary range is £27,000 per annum. If you have experience working in a leasing broker, car dealership, financial services, or customer service, this role would be perfect for you.
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Amending vehicle mileage and extending agreements. Arranging documentation for taking vehicles abroad. Arranging the collection of the vehicle. Change of address or personal details, as well as cherished number plate transfers. Early terminations. End of contract advice, as well as new vehicle options. General questions and queries about customer agreements. Creating, editing, and updating spreadsheets and other business documents accurately and timely. Providing general administrative support as needed. Developing relationships with our existing clients by providing support, information, and guidance. Skills and Requirements
Experience of working in a busy, fast-paced environment. Able to work confidently and calmly under pressure. Previous administration and customer service experience. A high professional level of oral and written communication skills. Excellent attention to detail while working at a fast pace. Good computer skills including knowledge of Word, Excel, and Outlook. What We Offer
Very competitive £25,000 to £27,000 basic salary. Company Pension Scheme. Dedicated access to thousands of discounted offers via our internal reward system. Staff social events. On-site car parking. This is a full-time role based in the office in Abingdon. The salary range is £27,000 per annum. If you have experience working in a leasing broker, car dealership, financial services, or customer service, this role would be perfect for you.
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