Customer Experience Advisor

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Full time
Location: York
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Job offered by: Michael Page Legal
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Are you currently working in hospitality or retail and looking to transfer those skills into an office-based position? Do you always go above and beyond for customers and are passionate about helping and supporting alongside improving the experience? Are you looking to join a business that will provide excellent training and a fantastic progression plan? Would you like to join a fun and dynamic team? Then please apply now! Client Details

We are seeking a dedicated individual who is eager to transition from hospitality or retail into an office-based role. Description

As a Customer Experience Advisor, you will be working with customers providing support and guidance in relation to their health care services with the business. The role will primarily involve corresponding with customers over the telephone, handling a variety of queries, and ensuring customer satisfaction rates are at the highest level while resolving each query quickly and efficiently. Profile

Excellent communication skills and a confident telephone manner Able to work under pressure in a fast-paced environment A good problem solver, capable of working on your own initiative and as part of a team Understanding and a high level of empathy A supportive and caring nature Job Offer

Salary of £23,400+ with a reputable business within the health care sector, excellent training programme, structured career path and development, central York, free parking, good public transport links, fantastic benefits, hybrid working, free gym on site, discounts at major retailers, generous holiday allowance, no shifts or weekends, Monday-Friday 9am-5pm, great team and environment, superb offices and facilities, immediate interview.

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