Customer Facing Technologies Solution Architect
Employment Type:
Full Time Customer Facing Technologies Solution Architect Dunnes Stores is Ireland’s leading retailer positioned at the cutting edge of food and fashion retailing. We are Irish owned and operate over 130 stores across Ireland, Northern Ireland, and Spain, as well as a growing online store. We are expanding our service and product offering for our customers all the time. Dunnes Stores is embarking on a strategic transformation programme that will modernise our Business capabilities and Technology landscape. The eCommerce and Loyalty Solution Architect reports to the Head of Architecture and will collaborate closely with the organisation’s Product Management function to support the delivery of the eCommerce and Loyalty roadmap. This is both a technical and a business role, responsible for identifying end-to-end solutions to deliver targeted business outcomes. Key Accountabilities: Work with the Product Management team to understand the product roadmap. Collaborate with Product Management and stakeholders from across our business to understand the functional requirements of a solution. Define any non-functional requirements of the system in terms of security, performance, scalability, and resilience. Develop high-level solution designs which deliver these requirements and align with the architectural principles of Dunnes Stores. Present these solutions to the organisation’s Design Authority as appropriate. Work closely with engineering teams, technical SMEs, and external partners to develop low-level designs that can inform the procurement and/or implementation process. Oversee the delivery lifecycle including collaboration with internal technology SMEs and the management of external partners. Create and maintain robust documentation to allow for the effective support of these solutions. Stay up-to-date with industry trends, emerging technologies, and best practices in eCommerce, Loyalty, and customer-facing services, and advocate for their adoption. Build effective communication channels with business leaders and stakeholders. Leverage knowledge and experience to develop and embed the architecture function within Dunnes Stores, contributing to the continuous improvement of governance and processes. Knowledge, Skills & Experience: Degree in Engineering, Computer Science, or a technology-related field, or equivalent work or education-related experience. Architecture-related certificates (TOGAF, Zachman, etc.). Proven experience as a Solution Architect or a similar role, with a strong track record of defining and implementing eCommerce solutions. Experience working with UX design teams to deliver customer-facing solutions on web and mobile. Experience designing and implementing integrations in complex environments using technologies such as HTTP, REST, SOAP, and JSON. Experience with Microsoft stack and Azure preferable. Expert technologist with broad knowledge across software, integrations, data quality, data architecture, infrastructure, cloud, and application. Excellent leadership and communication skills, with the ability to influence and collaborate effectively with stakeholders at all levels. Strong analytical and problem-solving skills, with the ability to evaluate complex technology challenges and develop innovative solutions. In-depth knowledge of modern software architectures, cloud computing, integration patterns, and emerging technologies. Familiarity with retail technology landscapes and trends is desirable. A collaborative enterprise-wide thinker who’s accustomed to designing and embedding change in large-scale digital services, putting customers and users at the heart of plans to deliver required outcomes. If this sounds like the job for you, please apply now! Dunnes Stores is an Equal Opportunities Employer
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Employment Type:
Full Time Customer Facing Technologies Solution Architect Dunnes Stores is Ireland’s leading retailer positioned at the cutting edge of food and fashion retailing. We are Irish owned and operate over 130 stores across Ireland, Northern Ireland, and Spain, as well as a growing online store. We are expanding our service and product offering for our customers all the time. Dunnes Stores is embarking on a strategic transformation programme that will modernise our Business capabilities and Technology landscape. The eCommerce and Loyalty Solution Architect reports to the Head of Architecture and will collaborate closely with the organisation’s Product Management function to support the delivery of the eCommerce and Loyalty roadmap. This is both a technical and a business role, responsible for identifying end-to-end solutions to deliver targeted business outcomes. Key Accountabilities: Work with the Product Management team to understand the product roadmap. Collaborate with Product Management and stakeholders from across our business to understand the functional requirements of a solution. Define any non-functional requirements of the system in terms of security, performance, scalability, and resilience. Develop high-level solution designs which deliver these requirements and align with the architectural principles of Dunnes Stores. Present these solutions to the organisation’s Design Authority as appropriate. Work closely with engineering teams, technical SMEs, and external partners to develop low-level designs that can inform the procurement and/or implementation process. Oversee the delivery lifecycle including collaboration with internal technology SMEs and the management of external partners. Create and maintain robust documentation to allow for the effective support of these solutions. Stay up-to-date with industry trends, emerging technologies, and best practices in eCommerce, Loyalty, and customer-facing services, and advocate for their adoption. Build effective communication channels with business leaders and stakeholders. Leverage knowledge and experience to develop and embed the architecture function within Dunnes Stores, contributing to the continuous improvement of governance and processes. Knowledge, Skills & Experience: Degree in Engineering, Computer Science, or a technology-related field, or equivalent work or education-related experience. Architecture-related certificates (TOGAF, Zachman, etc.). Proven experience as a Solution Architect or a similar role, with a strong track record of defining and implementing eCommerce solutions. Experience working with UX design teams to deliver customer-facing solutions on web and mobile. Experience designing and implementing integrations in complex environments using technologies such as HTTP, REST, SOAP, and JSON. Experience with Microsoft stack and Azure preferable. Expert technologist with broad knowledge across software, integrations, data quality, data architecture, infrastructure, cloud, and application. Excellent leadership and communication skills, with the ability to influence and collaborate effectively with stakeholders at all levels. Strong analytical and problem-solving skills, with the ability to evaluate complex technology challenges and develop innovative solutions. In-depth knowledge of modern software architectures, cloud computing, integration patterns, and emerging technologies. Familiarity with retail technology landscapes and trends is desirable. A collaborative enterprise-wide thinker who’s accustomed to designing and embedding change in large-scale digital services, putting customers and users at the heart of plans to deliver required outcomes. If this sounds like the job for you, please apply now! Dunnes Stores is an Equal Opportunities Employer
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