Customer Insights Analyst

Harnham Blackburn, Lancashire, Blackburn with Darwen, Lancashire; Lancashire; North West England; England 4 days ago

Type Full Time
Pay £55,000
Work Hybrid

Customer Insights Analyst focuses on the organisation is investing in its analytics capability to better understand customer behaviour and optimise engagement strategies.

Confirmed role details

  • The organisation is investing in its analytics capability to better understand customer behaviour and optimise engagement strategies.
  • Teams are collaborative and cross-functional, bringing together marketing, operations, and analytics to deliver measurable outcomes.
  • Analyse customer and transactional data across CRM, digital platforms, and point-of-sale systems to identify trends and opportunities.
  • Maintain dashboards linking customer metrics such as retention, conversion, and lifetime value to business performance.

Known job details

  • Pay: £55,000
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