An exciting opportunity to join Allianz Commercial’s Business Transformation and Customer Experience function as a Customer Propositions Consultant. This is a hybrid role based in our Guildford office, ideally twice a week.
Working closely with multiple stakeholders across the business, including trading, technical, distribution and claims teams, this senior role will take ownership of and drive forward the development of market-leading propositions.
Key Accountabilities
As part of the customer propositions team, you’ll:
Provide high quality analysis of the UK insurance market , competitors and customers to support proposition development and decision-making across the business.
Facilitate and support the business with idea generation
and value proposition design. Identify opportunities and develop customer propositions
across our Commercial product suite, ensuring any development fits with the wider business & transformation strategy. Be a project manager or workstream lead
- working closely with cross functional teams to drive forward proposition development from idea stage to market launch. Champion the proposition and governance process
– supporting the business through the process and prioritizing developments in line with business strategy and customer value. Ownership, development and management of preferred suppliers
– including ongoing monitoring of the value being delivered to customers. Work closely with the campaign team
to shape the marketing strategy for propositions and feed ideas in to develop compelling thought leadership. Outstanding research and analytical skills, with proven experience of market / competitor / customer research and analysis. Experience of proposition development and managing cross functional teams. Excellent planning, organisation and stakeholder management skills. Strong communication skills – ability to present, both virtually and in person, succinct content and recommendations to senior stakeholders. Insurance product and market knowledge; CII qualification a plus. The ability to proactively and autonomously deliver high quality work. Our Ways of Working Do you need some flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us. Diversity & Inclusion At Allianz, we prioritize diversity and inclusion, demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer. We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success. We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements. Accessible Application for All As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role. Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.
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and value proposition design. Identify opportunities and develop customer propositions
across our Commercial product suite, ensuring any development fits with the wider business & transformation strategy. Be a project manager or workstream lead
- working closely with cross functional teams to drive forward proposition development from idea stage to market launch. Champion the proposition and governance process
– supporting the business through the process and prioritizing developments in line with business strategy and customer value. Ownership, development and management of preferred suppliers
– including ongoing monitoring of the value being delivered to customers. Work closely with the campaign team
to shape the marketing strategy for propositions and feed ideas in to develop compelling thought leadership. Outstanding research and analytical skills, with proven experience of market / competitor / customer research and analysis. Experience of proposition development and managing cross functional teams. Excellent planning, organisation and stakeholder management skills. Strong communication skills – ability to present, both virtually and in person, succinct content and recommendations to senior stakeholders. Insurance product and market knowledge; CII qualification a plus. The ability to proactively and autonomously deliver high quality work. Our Ways of Working Do you need some flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us. Diversity & Inclusion At Allianz, we prioritize diversity and inclusion, demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer. We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success. We encourage our employees to advocate for their needs, whether it’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements. Accessible Application for All As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role. Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.
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