Customer Relations Manager | Elderly Living
Permanent | Birmingham Competitive base salary plus commission Job Summary This role is open to candidates with experience of Sales within Private Healthcare only. Our client, a family-owned Group of Private Care Homes, requires a Customer Relations Manager for their property, which is a premium brand. You will be responsible for ensuring occupancy, average weekly fee, and funding mix targets are met at the care home through the creation and implementation of effective localized tactical marketing plans. You will handle all enquiries to the home, convert them to sales, and complete the customer transaction, including the effective negotiation of fees and signing of contracts. The role will require you to attend the care home, present at meetings, deliver training workshops, and identify, build up, train, and motivate the team within the care home to achieve targets. You should come from a Care Home environment with a sales background and have an understanding of fee sources and structures in the care sector, along with excellent customer service skills. CCS | Compass Corporate Services is a division of Compass Holding Group and is acting as a Recruitment Consultancy for this permanent vacancy.
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Permanent | Birmingham Competitive base salary plus commission Job Summary This role is open to candidates with experience of Sales within Private Healthcare only. Our client, a family-owned Group of Private Care Homes, requires a Customer Relations Manager for their property, which is a premium brand. You will be responsible for ensuring occupancy, average weekly fee, and funding mix targets are met at the care home through the creation and implementation of effective localized tactical marketing plans. You will handle all enquiries to the home, convert them to sales, and complete the customer transaction, including the effective negotiation of fees and signing of contracts. The role will require you to attend the care home, present at meetings, deliver training workshops, and identify, build up, train, and motivate the team within the care home to achieve targets. You should come from a Care Home environment with a sales background and have an understanding of fee sources and structures in the care sector, along with excellent customer service skills. CCS | Compass Corporate Services is a division of Compass Holding Group and is acting as a Recruitment Consultancy for this permanent vacancy.
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