Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
About the role
The driving force behind our business is our people – we have over 1,000 staff across Australia, the UK, Europe, Asia, South Africa, New Zealand and the Americas, and every one of us is passionate about making the ordinary extraordinary through our amazing wines. We are now recruiting for a
Customer Relationship Manager
to join our
Customer Service and Operations team . The role is responsible for driving the quality of relationships at stocks, store level, seasonal, and allocations. You will be responsible for the integration of supplier and customer at the forefront of communication. This is a hybrid role working from home and the office each week. This is a
part-time
role working 12.5 hours per week over Monday and Tuesday.
Key responsibilities include:
Regular contact with Customers, supporting our continuity of approach through strong ownership of service levels by using real-time data. Working with the Customer Service Manager and Demand Planners to optimise service levels and ongoing logistical solutions for key assigned customers. In conjunction with Customer Service and Warehouse & Distribution teams, provide Supply Chain and Planning support and contact for assigned customers - daily, weekly and monthly interaction. Provide recommendations and solutions both internally and externally with regards to service levels, on-shelf availability, and depot availability in order to optimise sales and overall availability. Day-to-day responsibility for the Supply Chain Service Level Agreements with assigned customers. Co-ordinate ongoing strategic discussions with regards to Supply Chain solutions for assigned customers.
What you’ll bring:
Proven track record in Supply Chain, Demand Planning and Customer Collaboration. Microsoft Office knowledge, Excel, Word & PowerPoint. Experience of own supplier ordering systems.
What you can expect:
Accolade Wines will provide the ideal climate and a hand-picked rewards package for you to make a difference in our successful and growing business.
You will also have access to: A wine allowance and access to unique wine specials Accolade Wines Anniversary day off Go Beyond Day - making a difference in your local community Access to an extensive online learning library
Want to find out more? Watch us in action here:
https://www.youtube.com/watch?v=B4FpY8jHH_g
Sound like your kind of drop? Apply now. With respect, no recruitment agencies please. Stay connected by joining our careers network! Enter your email and tell us a bit about yourself, and we'll keep you informed about upcoming opportunities that match your interests.
#J-18808-Ljbffr
The driving force behind our business is our people – we have over 1,000 staff across Australia, the UK, Europe, Asia, South Africa, New Zealand and the Americas, and every one of us is passionate about making the ordinary extraordinary through our amazing wines. We are now recruiting for a
Customer Relationship Manager
to join our
Customer Service and Operations team . The role is responsible for driving the quality of relationships at stocks, store level, seasonal, and allocations. You will be responsible for the integration of supplier and customer at the forefront of communication. This is a hybrid role working from home and the office each week. This is a
part-time
role working 12.5 hours per week over Monday and Tuesday.
Key responsibilities include:
Regular contact with Customers, supporting our continuity of approach through strong ownership of service levels by using real-time data. Working with the Customer Service Manager and Demand Planners to optimise service levels and ongoing logistical solutions for key assigned customers. In conjunction with Customer Service and Warehouse & Distribution teams, provide Supply Chain and Planning support and contact for assigned customers - daily, weekly and monthly interaction. Provide recommendations and solutions both internally and externally with regards to service levels, on-shelf availability, and depot availability in order to optimise sales and overall availability. Day-to-day responsibility for the Supply Chain Service Level Agreements with assigned customers. Co-ordinate ongoing strategic discussions with regards to Supply Chain solutions for assigned customers.
What you’ll bring:
Proven track record in Supply Chain, Demand Planning and Customer Collaboration. Microsoft Office knowledge, Excel, Word & PowerPoint. Experience of own supplier ordering systems.
What you can expect:
Accolade Wines will provide the ideal climate and a hand-picked rewards package for you to make a difference in our successful and growing business.
You will also have access to: A wine allowance and access to unique wine specials Accolade Wines Anniversary day off Go Beyond Day - making a difference in your local community Access to an extensive online learning library
Want to find out more? Watch us in action here:
https://www.youtube.com/watch?v=B4FpY8jHH_g
Sound like your kind of drop? Apply now. With respect, no recruitment agencies please. Stay connected by joining our careers network! Enter your email and tell us a bit about yourself, and we'll keep you informed about upcoming opportunities that match your interests.
#J-18808-Ljbffr
