Barchester are recruiting a Customer Relationship Manager to join the team supporting our North division. We are looking for a friendly sales professional with a healthcare background who will support a group of homes across the North of England and Scotland to increase occupancy. This role will include regular travel and overnight stays as and when required.
This is your opportunity to work alongside an exceptional management team to ensure the success of our first-class care homes. Barchester are an industry-leading care provider, with one of the best quality ratings of any large care home provider in the UK.
BENEFITS AND REWARDS:
Starting salary up to £42,500
Generous car allowance of £6,500 per annum
Competitive commission structure
Unlimited access to our generous refer a friend scheme, earning up to £500* per referral
Access to a wide range of retail and leisure discounts at big brands and supermarkets
Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence
Confidential and free access to counselling and legal services
NEED TO HAVE:
Track record in sales and marketing, preferably in a care home setting.
Excellent communication skills.
Ability to present to individuals and groups.
Experience building relationships within a local community.
Full UK driving licence.
NEED TO DO:
Represent Barchester in a friendly and professional manner.
Responsible for all sales activity for the homes.
Talking to potential new residents over the phone, and providing informative and welcoming tours of the homes.
Engage with residents and relatives to understand their experience and requirements.
Respond to sales enquiries.
Actively generate leads and identify local marketing opportunities.
Maintain a contacts database.
As the only healthcare provider in the UK to be accredited as one of the best companies to work for in 2019, 2020, and 2021, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
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Founded in 1992, Barchester started with just one care home.
Today, we’re proud to have over 240 care homes and six independent hospitals across England, Scotland and Wales that continually meet and exceed all relevant regulatory compliance standards.
We deliver exceptional levels of care to over 11,000 residents and patients and we employ over 17,000 dedicated people across the entire organisation. We have continued to remain at the forefront of the UK’s private healthcare sector by providing award-winning care and investing in our employees through training, continuous development and sector-leading rewards packages.
We are also proud to be an Above National Living Wage Employer. With an extensive new build growth plan in place, we’re on track to opening 10 new care homes each year, for the next five years. But we can’t continue to thrive without the right people. We promote equal opportunities to our prospective and existing employees and display the Disability Confident logo with pride. We are also the only healthcare provider to be accredited as one of the best companies to work for in the UK by the Best Companies b-Heard Survey. With an array of awards and achievements under our belt, we know that we wouldn’t be where we are today without our people.
Our residents, patients and their loved ones rely on us to deliver outstanding person-centred care and support, 24 hours a day, 365 days a year. In fact, every single role across our homes, hospitals and support functions is pivotal in shaping the future of our organisation.
