Customer Sales Administrator (B2B)
Moreton-in-Marsh
Up to £28,000 + Bonus
Global CTS Recruitment is proud to partner with this long-standing leading product-based company in their search for a proactive and professional Customer Sales Administrator. This pivotal role will see you supporting External Account Managers by managing customer relationships and ensuring a seamless sales process from enquiry to fulfilment.
Key Responsibilities:
Sales Support:
Assist road-based Account Managers with tenders, quotations, and customer follow-ups on outstanding or lapsed projects. Customer Enquiries:
Respond promptly to incoming calls and emails, delivering excellent service. Order Management:
Oversee sales orders, liaising with internal departments to ensure timely and accurate fulfilment. CRM Maintenance:
Keep systems updated to ensure accurate customer records and streamlined operations. Problem Solving:
Proactively address customer issues with empathy and efficiency. Scheduling:
Manage the showroom rota and assist with appointment bookings for Key Account Managers. Calling:
Small percentage of time calling lapsed customers, chasing quotes for orders not placed and Account Managing customers.
Additional Duties: Provide cover for the Sales Administrator during holidays or absences. Support ad hoc administrative tasks as required to maintain operational flow.
Key Skills and Experience: Organised Multitasker:
Capable of managing multiple priorities with exceptional attention to detail. Tech-Savvy:
Proficient in MS Office Suite, especially Outlook and Excel. Dynamic Communicator:
Strong verbal and written communication skills, with the ability to build and maintain positive relationships. Customer-Focused:
Experience in outbound calls and a proactive approach to identifying and developing opportunities. Team-Oriented:
A collaborative mindset with a drive to contribute to team success. Industry Experience:
Knowledge of the furniture industry or prior Sales Support experience is desirable but not essential.
What We Offer: Competitive salary of up to £28,000 with additional performance-based bonuses. A supportive, team-focused work environment. Opportunities for professional growth and development.
If you are confident on the phone, possess excellent communication skills, and have the ability to thrive in a fast-paced environment, we'd love to hear from you. #J-18808-Ljbffr
Moreton-in-Marsh
Up to £28,000 + Bonus
Global CTS Recruitment is proud to partner with this long-standing leading product-based company in their search for a proactive and professional Customer Sales Administrator. This pivotal role will see you supporting External Account Managers by managing customer relationships and ensuring a seamless sales process from enquiry to fulfilment.
Key Responsibilities:
Sales Support:
Assist road-based Account Managers with tenders, quotations, and customer follow-ups on outstanding or lapsed projects. Customer Enquiries:
Respond promptly to incoming calls and emails, delivering excellent service. Order Management:
Oversee sales orders, liaising with internal departments to ensure timely and accurate fulfilment. CRM Maintenance:
Keep systems updated to ensure accurate customer records and streamlined operations. Problem Solving:
Proactively address customer issues with empathy and efficiency. Scheduling:
Manage the showroom rota and assist with appointment bookings for Key Account Managers. Calling:
Small percentage of time calling lapsed customers, chasing quotes for orders not placed and Account Managing customers.
Additional Duties: Provide cover for the Sales Administrator during holidays or absences. Support ad hoc administrative tasks as required to maintain operational flow.
Key Skills and Experience: Organised Multitasker:
Capable of managing multiple priorities with exceptional attention to detail. Tech-Savvy:
Proficient in MS Office Suite, especially Outlook and Excel. Dynamic Communicator:
Strong verbal and written communication skills, with the ability to build and maintain positive relationships. Customer-Focused:
Experience in outbound calls and a proactive approach to identifying and developing opportunities. Team-Oriented:
A collaborative mindset with a drive to contribute to team success. Industry Experience:
Knowledge of the furniture industry or prior Sales Support experience is desirable but not essential.
What We Offer: Competitive salary of up to £28,000 with additional performance-based bonuses. A supportive, team-focused work environment. Opportunities for professional growth and development.
If you are confident on the phone, possess excellent communication skills, and have the ability to thrive in a fast-paced environment, we'd love to hear from you. #J-18808-Ljbffr
