We are currently looking to recruit a
Customer Sales Coordinator
to work within our Training department based in Rothwell. You will work within a small, friendly team, dealing with a variety of duties while providing excellent customer service.
Main Responsibilities
This Customer Sales Coordinator opportunity is a varied role, with tasks including: Updating databases and awarding bodies systems, and processing bookings Liaising with clients to discuss training needs Coordinating trainers, equipment, and other resources Dealing with customers in a friendly, helpful, and professional manner Maintaining health and safety standards within the training office Communicating effectively with other colleagues and providing a friendly and helpful point of contact for all enquiries
Benefits
25 days holiday, plus statutory holidays Inclusion in a profit share scheme An auto-enrolment pension scheme with employer contributions (from age 22, but voluntary enrolment can be made before this age. Opt-out available) Death-in-Service benefit of 2 x salary Healthcare cash plan MyAFI - a comprehensive employee benefits, rewards, and discount programme, including Cycle2Work Scheme, Aviva private medical insurance, and holiday trading Guaranteed Christmas bonus
Essential Skills
Previous experience in a busy training office role; experience with IPAF training courses would be a distinct advantage. Customer service experience is a must Good knowledge of Microsoft packages and general computer skills You must be outgoing and enthusiastic Excellent communication skills over the phone or face-to-face Reliability, timekeeping, attention to detail, and using your initiative will be important aspects of the role
Desirable Skills
Experience liaising with awarding bodies and using their software would be advantageous.
Utilise your skills in a varied and challenging role and progress in your career with us; apply for this Customer Sales Coordinator role today!
About Company
AFI-Rentals is one of the UK's leading powered access rental companies, providing everything a person needs to work at height safely. From a modern specialist rental fleet to high-quality training, we are a one-stop shop for the working-at-height industry. Our core values are teamwork, customer service, and profitability, and we believe employee professional development is at the heart of our success. We are an accredited Investors in People company and have been for many years. We also have a strong emphasis on Health and Safety and are proud to hold various accreditations, such as: ISO9001 ISO14001 ISO45001 5-Star Achilles BuildingConfidence Gold RoSPA award + more Please note that we operate a 2-stage interview process and online testing to screen candidates.
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