£20,000 - £26,000 per annum (plus company-wide quarterly bonuses) Hours:
Monday to Friday, 8:00 AM - 5:00 PM (office-based) Benefits:
Free parking, Bonus Are you passionate about delivering top-notch customer service? Do you thrive in a fast-paced, dynamic environment where every day brings new challenges? We have an exciting opportunity for a motivated individual to join a growing, family-run business as a Customer Service Administrator. What You’ll Be Doing: Acting as the first point of contact for customers via phone and email. Processing orders, quotes, and inquiries swiftly and accurately. Assisting customers with queries, problems, and basic product information. Managing returns, credits, and other administrative tasks with precision. Engaging in proactive sales activities, such as following up on quotes and inquiries. Supporting the external sales team to ensure targets are met. What We’re Looking For: A quick learner who can efficiently handle multiple tasks under pressure. Someone who excels in customer interaction and remains calm in stressful situations. Proficiency with Microsoft Excel, Outlook, and general computer systems. Previous experience in a customer-facing role or a strong willingness to learn. A positive attitude and a desire to contribute to a team-focused environment. Why Join Us?
This is more than just a job; it’s a chance to be part of a family-owned company that values innovation and teamwork. With a strong emphasis on training and development, there are real opportunities for progression within the company. If you’re looking for a role where you can grow and make a difference, this could be the perfect fit.
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The Universal Business Team (UBT) is a fast-paced global consulting organisation supporting over 3,000 family businesses across 19 countries. We provide our customers with an unprecedented range of business advisory, coaching, consulting and training programs to move their business forward. We also partner with leading brands around the world, leveraging our group buying power to ensure our customers can access products and services at competitive prices. UBT has a unique value proposition to our customers and our staff in that all profits are invested into a higher purpose - education and charity work. OneSchool Global is one of the largest progressive independent school networks in the world, with over 100 schools in 21 countries. Rapid Relief Team provides food and water to emergency services during times of disaster, and supports the homeless and people with disability.
