Customer Service Administrator

·
Full time
Location: Sale
·
Job offered by: The Growth Company
·
Category:
The Education and Skills Team have a new exciting vacancy for a Customer Service Administrator who will ensure that accurate data is entered within relevant systems to claim funding from various agencies, and to assist with a variety of administration duties. Please note that this is an office-based role working daily out of Greater Manchester SkillCentre, Trafford Park, the hours for this role are Monday – Thursday - 7.30am - 3.30pm & Friday 7.30am - 3pm. As one of the largest providers of skills and training in the UK, we are dedicated to supporting businesses and individuals with apprenticeships, higher education, and commercial training. We help people to develop their skills across a diverse range of sectors and levels, with our work with leading businesses to ensure our curriculum boosts the career prospects of individuals and productivity of businesses. Key Responsibilities

Where appropriate check the eligibility of new applications to ensure that companies/individuals meet the funding criteria. Invigilate and provide administrative support for exams, tests and initial assessments as required. Handle sensitive student, learner and employer data. Register individuals for qualifications where appropriate and make sure that all Awarding Body procedures are followed in order to meet centre approval requirements. Certificate learners for qualifications making sure that all of the requirement of Apprentices Certification England (ACE) procedures are met. Maintain knowledge of current funding programmes, eligibility and paperwork, to ensure processing of quality of data. Manage day to day finance processes including petty cash, raising purchase orders and checking invoices. Where appropriate be responsible for the overall learner journey providing student/employer support where required. Where appropriate ensure training centre facility is fully resourced and suitable for classroom delivery. Administer bursary and other discretionary student payments including support with student loans. To provide a front of house reception service, handling all enquiries swiftly, ensuring Safeguarding requirements are met at all times. About You

GCSE - Maths & English Grade 4/C or level 2 equivalent. Customer service and administration experience. Limited specific knowledge required. Ability to deliver a customer focused internal and external service. To have motivation and drive to complete tasks. Car user desirable with access to a vehicle. Skills Required

Fully conversant with all Microsoft packages. At least Level 2 Maths and English skills. Communication at all levels including good written communication.

#J-18808-Ljbffr

Recent Jobs

London (On site) · Full time

Are you a smart, driven professional who takes pride in making a difference in local communities? Turner & Townsend’s Real Estate division is experiencing significant growth and we’re looking for an experienced industry professional with health project experience to join our high-performing and collaborative Project Management team. Why Join Us? Impactful Work: Contribute to social [...]Read More... from Assistant Project Manager – Healthcare See details

Chasetown (On site) · Full time

My client, Autosmart International are a manufacturing success story! Site Operations Manager – leading fast-paced manufacturing and warehousing About Our Client Autosmart International is a manufacturing success story, leading the field in vehicle cleaning products. We are the No.1 choice of automotive trade customers across the UK. We have doubled in size in the last [...]Read More... from Site Operations Manager See details

London (On site) · Full time

CSS are looking for an experienced duty officer to join our client’s team who are a local council responsible for all areas within the Tendering district. Working hours: All shifts are 8 hours long with various start times available: Monday to Friday – start times between 6AM – 3PM Saturday & Sunday – 6AM – [...]Read More... from Duty Officer See details