Overview
Quality. Care. Professional. We see more than just customer service.
Customer Service Administrator
Location: Stirling
Customers. Homes. Lifestyle. At Robertson Residential Group, we see them our way. We’re open enough to understand what really matters. Honest enough to put our customers first, every time. Respectful enough to always think locally and create homes that work for everyone. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as Customer Service Administrator, you’ll be part of a team that’s doing incredible things – for ourselves, for the communities we support, and for a truly sustainable future.
Your new role As a Customer Service Administrator, you’ll be responsible for:
Providing high-quality care to our customers and a first-class administration service to our customer service team.
Answering calls politely and professionally.
Meeting our customers’ needs.
Building strong working relationships with the clients and contractors who call us.
Handling complaints, distributing post, looking after filing, and managing meeting room bookings.
Creating letters, emails, reports, and spreadsheets.
About you
You’ll need lots of previous administration experience in a similar environment, along with exceptional attention to detail and a friendly and professional approach to taking calls. Strong communication skills are just as important, and you’ll be comfortable using MS Office software while also learning to use a range of other IT systems.
What's in it for me In return, we offer a wide range of rewards and benefits, including 33 days of annual leave, a great pension, and valuable life assurance. You’ll also be able to make the most of a range of brilliant extras. These include our Cycle to Work Scheme, discounts at restaurants and cinemas with a Taste Card, annual flu vaccine, and Health & Wellbeing and Life Management Support for you and your family.
We also have a brilliant smarter working policy. This means many of our office-based people and some of our site-based people are able to work part of their working week from home, as part of our hybrid model.
Apply now
If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.
To apply for this role and to start seeing things our way, all you need to do is visit www.robertson.co.uk/careers.
This role will be subject to pre-employment screening, including references. The level of screening may vary depending on role responsibilities and will be discussed at interview.
#J-18808-Ljbffr
Customer Service Administrator
Location: Stirling
Customers. Homes. Lifestyle. At Robertson Residential Group, we see them our way. We’re open enough to understand what really matters. Honest enough to put our customers first, every time. Respectful enough to always think locally and create homes that work for everyone. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as Customer Service Administrator, you’ll be part of a team that’s doing incredible things – for ourselves, for the communities we support, and for a truly sustainable future.
Your new role As a Customer Service Administrator, you’ll be responsible for:
Providing high-quality care to our customers and a first-class administration service to our customer service team.
Answering calls politely and professionally.
Meeting our customers’ needs.
Building strong working relationships with the clients and contractors who call us.
Handling complaints, distributing post, looking after filing, and managing meeting room bookings.
Creating letters, emails, reports, and spreadsheets.
About you
You’ll need lots of previous administration experience in a similar environment, along with exceptional attention to detail and a friendly and professional approach to taking calls. Strong communication skills are just as important, and you’ll be comfortable using MS Office software while also learning to use a range of other IT systems.
What's in it for me In return, we offer a wide range of rewards and benefits, including 33 days of annual leave, a great pension, and valuable life assurance. You’ll also be able to make the most of a range of brilliant extras. These include our Cycle to Work Scheme, discounts at restaurants and cinemas with a Taste Card, annual flu vaccine, and Health & Wellbeing and Life Management Support for you and your family.
We also have a brilliant smarter working policy. This means many of our office-based people and some of our site-based people are able to work part of their working week from home, as part of our hybrid model.
Apply now
If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.
To apply for this role and to start seeing things our way, all you need to do is visit www.robertson.co.uk/careers.
This role will be subject to pre-employment screening, including references. The level of screening may vary depending on role responsibilities and will be discussed at interview.
#J-18808-Ljbffr
