Customer Service Advisers – Branch network – Across Northern Ireland
Why you’ll want to work with us:
We are Northern Ireland’s leading bank and our multi award winning Personal Banking teams are looking for new Customer Advisers. We have been voted Best Customer Engagement and People Engagement Teams and we would love you to help us win more awards! We pride ourselves on our strong team culture and delivering outstanding customer service. We also give back to our communities through volunteering and have raised over £100k with our charity partnerships.
No wonder we are recognised as one of Northern Ireland’s top ten Best Companies to Work for. If you share our values and enthusiasm, you will find a home in our Personal Banking teams.
Why you’ll want to apply:
We want you to join us because around 20% of our teams have been promoted or moved into new jobs internally in the last year, making space for new team members!
We are looking for Customer Advisers for a number of our branches across Northern Ireland. If you have a passion for customer service, love working with enthusiastic, supportive team members, and can communicate well, we would love to hear from you.
Our branch working hours are 9-5pm Mon-Fri and Saturday 9.15-12.45 (requirement to work only one in seven, but when you do, you’ll get a half day off during the week!)
As a Customer Service Adviser, you will handle customers' day-to-day banking queries, assist with their digital questions, open new accounts, provide information on new products, manage customer meetings, and deliver outstanding customer service.
What we can offer you:
Within Personal Banking, there are various career paths, whether it be progressing into our business or digital teams or even our customer meetings team. There are also opportunities to move into our Mortgage Team, Risk and Operations, or Private Banking. There’s lots of opportunity for progression!
Our bespoke training programme ensures our new colleagues come together for the first week of their training at our Head Office in Belfast, followed by further training in a supportive, safe, and collaborative environment.
We pride ourselves on being a truly inclusive team – everyone is welcome! We want our talent to come from a variety of backgrounds because it makes us stronger. Our customers come from all walks of life, so should our colleagues.
Our Personal Banking teams also have many opportunities to engage in community volunteering, creating value for society, our business, and the individual.
What skills and experience do you need to join us?
We are looking for individuals with customer service experience, preferably from a retail, hospitality, or customer-facing background. You’ll also need to have experience working within a team and possess great communication skills.
Salary & Benefits:
For this role, we are offering an entry salary of £22,000. As a Customer Service Adviser, you will receive 32 days’ leave per year, which includes 22 days’ annual leave plus 10 paid bank holidays (Bank holiday working is not compulsory).
We also offer an attractive range of flexible benefits centered on wellness, financial, psychological, physical, and social needs. Our benefits can be tailored to your needs, such as buying more holidays or availing of free private medical care. We also offer discounts on gym memberships and free breakfast on site.
Please note:
Closes 5pm Wednesday 31st July
1st stage in the process - telephone interviews begin week commencing 5th August
Face to face interviews begin week commencing 12th August & 19th August
Sounds good? Get applying!
If this sounds good to you, we’d love to hear from you. Apply by uploading your CV ensuring you have included enough detail to clearly demonstrate how you meet our criteria.
If you have a disability, long-term health condition, or additional need that requires accommodation or adjustments during any stage of the recruitment process, please advise us on your CV & a member of the team will be in touch to discuss!
Danske Bank is proud to be an equal opportunity workplace, welcoming applications from all suitably qualified candidates regardless of gender, ethnicity, background, nationality, generation, age, working style, religious background, sexual orientation, gender identity, gender expression, and cognitive diversity.
#J-18808-Ljbffr
Why you’ll want to work with us:
We are Northern Ireland’s leading bank and our multi award winning Personal Banking teams are looking for new Customer Advisers. We have been voted Best Customer Engagement and People Engagement Teams and we would love you to help us win more awards! We pride ourselves on our strong team culture and delivering outstanding customer service. We also give back to our communities through volunteering and have raised over £100k with our charity partnerships.
No wonder we are recognised as one of Northern Ireland’s top ten Best Companies to Work for. If you share our values and enthusiasm, you will find a home in our Personal Banking teams.
Why you’ll want to apply:
We want you to join us because around 20% of our teams have been promoted or moved into new jobs internally in the last year, making space for new team members!
We are looking for Customer Advisers for a number of our branches across Northern Ireland. If you have a passion for customer service, love working with enthusiastic, supportive team members, and can communicate well, we would love to hear from you.
Our branch working hours are 9-5pm Mon-Fri and Saturday 9.15-12.45 (requirement to work only one in seven, but when you do, you’ll get a half day off during the week!)
As a Customer Service Adviser, you will handle customers' day-to-day banking queries, assist with their digital questions, open new accounts, provide information on new products, manage customer meetings, and deliver outstanding customer service.
What we can offer you:
Within Personal Banking, there are various career paths, whether it be progressing into our business or digital teams or even our customer meetings team. There are also opportunities to move into our Mortgage Team, Risk and Operations, or Private Banking. There’s lots of opportunity for progression!
Our bespoke training programme ensures our new colleagues come together for the first week of their training at our Head Office in Belfast, followed by further training in a supportive, safe, and collaborative environment.
We pride ourselves on being a truly inclusive team – everyone is welcome! We want our talent to come from a variety of backgrounds because it makes us stronger. Our customers come from all walks of life, so should our colleagues.
Our Personal Banking teams also have many opportunities to engage in community volunteering, creating value for society, our business, and the individual.
What skills and experience do you need to join us?
We are looking for individuals with customer service experience, preferably from a retail, hospitality, or customer-facing background. You’ll also need to have experience working within a team and possess great communication skills.
Salary & Benefits:
For this role, we are offering an entry salary of £22,000. As a Customer Service Adviser, you will receive 32 days’ leave per year, which includes 22 days’ annual leave plus 10 paid bank holidays (Bank holiday working is not compulsory).
We also offer an attractive range of flexible benefits centered on wellness, financial, psychological, physical, and social needs. Our benefits can be tailored to your needs, such as buying more holidays or availing of free private medical care. We also offer discounts on gym memberships and free breakfast on site.
Please note:
Closes 5pm Wednesday 31st July
1st stage in the process - telephone interviews begin week commencing 5th August
Face to face interviews begin week commencing 12th August & 19th August
Sounds good? Get applying!
If this sounds good to you, we’d love to hear from you. Apply by uploading your CV ensuring you have included enough detail to clearly demonstrate how you meet our criteria.
If you have a disability, long-term health condition, or additional need that requires accommodation or adjustments during any stage of the recruitment process, please advise us on your CV & a member of the team will be in touch to discuss!
Danske Bank is proud to be an equal opportunity workplace, welcoming applications from all suitably qualified candidates regardless of gender, ethnicity, background, nationality, generation, age, working style, religious background, sexual orientation, gender identity, gender expression, and cognitive diversity.
#J-18808-Ljbffr
