Customer Service Advisor

Customer Service Advisor focuses on our brand embodies the strength of our network and how we can provide better connectivity every day for every customer.

What the role involves

• Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer.
• We’ll give you lots of opportunities to develop and show your drive to succeed in an environment that supports and prepares you for the next level of your career.
• Offer solutions to customers with general mobile or network queries (we’ll teach you how to answer these!).
• We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
• Drive to learn will do just fine.
• A brand new smartphone on an Unlimited data plan.

Skills and requirements

• Drive our customer experience by engaging in great conversations with customers and ensuring they leave our stores happy.

Confirmed role details

• Three has more spectrum exclusively dedicated to 5G than any other UK mobile network, meaning our customers will benefit from an outstanding experience when using the next generati.
• On-target bonus of 25%, paid out monthly based on your store's performance.
• Individual bonus accelerators for high performers.

Candidate fit

• clear communication, patience, accurate records, and reliable follow-through

Additional role context

• Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the UK outdoor population with its combined 3G and 4G network and carries 28% of mobile data tr.
• Setting the bar on coverage, reliability and customer care.
• Providing amazing experiences that make people feel good.

Known job details

• Pay: £12 per hour