Customer Service Advisor

Customer Service Advisor focuses on providing exceptional face to face customer service.

What the role involves

• Providing exceptional face to face customer service.
• Actively upselling and promoting of products and services.
• Carrying out administrative tasks such as processing customer accounts.
• Providing reception/switchboard cover when required.

Skills and requirements

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.

Confirmed role details

• Customer Advisor – Sutton-In-Ashfield – £16,500 – £17,000 + Overtime + Bonus.
• The salary on offer is £16,500 – £17,000pa + overtime + bonus.
• Friday, 9:00am – 5:00pm with the occasional Saturday morning paid at time and a half.
• (but not limited to) Bonus scheme, pension, additional holiday for birthdays, Healthshield cash plan, free breakfast and much more!

Candidate fit

• We have a new opportunity for an individual with excellent customer service and communication skills to join our client based in Sutton-in-Ashfield.
• IT literate with admin skills.
• Driving licence and access to own transport for occasional cover at other branches (Desirable).

Additional role context

• Be working for an independent and locally built business in the banking/finance sector.

Known job details

• Pay: £16,500 – £17,000