Customer Service Assistant / Administrator
Salary: £27,000 - £28,000
Working Hours: 8am - 5pm
Location: Havant
Job Type: Permanent / Full Time
About the Role
Working within a small team environment, you'll play a key office support role undertaking diverse responsibilities to support the sales team in their daily/weekly actions, including administration, communication, client liaison, and reporting.
This is a new role driven by our high growth rate and expanding global presence. You will join a Sales and Marketing team with an informal style who require an energetic, motivated individual to join their growing team.
Key Duties Include
Manage and maintain an effective and efficient organisational system for quotations, correspondence, and communications.
Support the Sales team by providing key back-office duties including CRM Management, Pricing, Trade Show Administration, and ad-hoc requests.
Carefully check the completeness of each quotation/CRM entry.
Build and maintain strong relationships with key customers and resellers.
Provide aftercare services e.g., processing warranty claims and replacement parts.
Help to keep resources that support the Sales process complete and up-to-date.
About You
Enthusiastic, friendly, and happy to get stuck into any task.
Excellent attention to detail and ability to prioritise workload.
Strong can-do attitude and customer service ethos.
Excellent communication skills with customers and colleagues.
PC literate with a strong knowledge of Microsoft Office products.
Highly numerate with business acumen.
A high standard of written and verbal English language skills.
Ability to identify and implement improvements to working processes.
A clean UK driving licence (preferred but not essential).
Valid passport and willingness to travel on occasions.
Please apply on the link provided and upload your CV or contact Paul Marriott at Interaction Recruitment - Portsmouth.
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