Customer Service Assistant

The Customer Service Assistant position centres on maintaining a close relationships with the Inventory team and 3PL to ensure stock availability to fulfil sales orders on a daily basis and helping to achieve agreed service level t. It would suit someone who can bring ownership, clear communication, and practical organisation to the role.

Known job details

• Contract: Full-time
• Work model: On-site

Likely focus of the role

• Maintaining a close relationships with the Inventory team and 3PL to ensure stock availability to fulfil sales orders on a daily basis and helping to achieve agreed service level t.
• Monitoring and fixing SAP idoc errors on a daily basis.
• Handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.

Requirements mentioned

• Numerical reasoning.
• Analytical ability.
• Strong written and verbal communication skills.