A bit about Net World Sports
Join Net World Sports on our mission to become the world’s leading sports equipment retailer. Nothing excites us more than finding hungry, talented individuals and unleashing them in a team capable of achieving incredible things. Net World Sports
are a rapidly growing Sports E-Commerce company who sell over 17,000 products to our valued customers across the world. Our Marketplace Team plays a key role in ensuring that customers experience the same exceptional shopping and customer service experiences across various platforms. You’ll be joining an exciting and expanding team and will be given a supportive structure from day one to help you develop your skills and learn from new experiences. WHAT YOU'LL DO:
Work with the team daily to respond to customer inbound enquiries via email, telephone and platform messages (e.g. Amazon, TikTok, Walmart, Allegro). Assist with managing Amazon’s Seller Central Account Health by proactively monitoring and resolving A-Z claims, Chargebacks, and Negative Feedbacks (with full training). Identify and monitor trends in customer queries and feedback to TL’s/Managers and relevant departments. Action any ad-hoc tasks assigned by TL’s/Managers such as contacting customers to inform them of restock dates. Assist with other basic ad hoc Customer Service duties which may include responding to courier emails, data entry, and processing returns. WHAT YOU'LL BRING:
Experience within a Customer Service role. High attention to detail. Ability to work as an individual or within a team. Ability to work efficiently with a proactive and positive outlook and a desire to learn. Experience of working to deadlines and managing workloads. WHAT YOU'LL GET:
Health & Wellbeing Support – Workouts, Run Club & Mental Health Sessions. Flexible Working. Social Events – Summer & Christmas Parties, Sports Tournaments & Lots More! Table Tennis, Pool Tables & Sports Equipment in the Office. Additional Holidays with Length of Service. Help to Buy Scheme, Cycle to Work Scheme & Discounted Travel. Charity Events – Bake Sales, Coffee Mornings, Raffles & Sponsored Events. Product Discounts. Subsidised On-Site Bistro. Contract:
This is a flexible hours contract to help support the team over the final part of the year. We are ideally looking for someone who can work Friday-Monday with weekend shifts included. Contact:
Gareth Davies (Recruitment Specialist) - gareth@networldsports.com / 07979 815630 / linkedin.com/in/garethdanieldavies Apply for Customer Service Executive (E-Commerce) – Flexible Hours & Weekends
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Join Net World Sports on our mission to become the world’s leading sports equipment retailer. Nothing excites us more than finding hungry, talented individuals and unleashing them in a team capable of achieving incredible things. Net World Sports
are a rapidly growing Sports E-Commerce company who sell over 17,000 products to our valued customers across the world. Our Marketplace Team plays a key role in ensuring that customers experience the same exceptional shopping and customer service experiences across various platforms. You’ll be joining an exciting and expanding team and will be given a supportive structure from day one to help you develop your skills and learn from new experiences. WHAT YOU'LL DO:
Work with the team daily to respond to customer inbound enquiries via email, telephone and platform messages (e.g. Amazon, TikTok, Walmart, Allegro). Assist with managing Amazon’s Seller Central Account Health by proactively monitoring and resolving A-Z claims, Chargebacks, and Negative Feedbacks (with full training). Identify and monitor trends in customer queries and feedback to TL’s/Managers and relevant departments. Action any ad-hoc tasks assigned by TL’s/Managers such as contacting customers to inform them of restock dates. Assist with other basic ad hoc Customer Service duties which may include responding to courier emails, data entry, and processing returns. WHAT YOU'LL BRING:
Experience within a Customer Service role. High attention to detail. Ability to work as an individual or within a team. Ability to work efficiently with a proactive and positive outlook and a desire to learn. Experience of working to deadlines and managing workloads. WHAT YOU'LL GET:
Health & Wellbeing Support – Workouts, Run Club & Mental Health Sessions. Flexible Working. Social Events – Summer & Christmas Parties, Sports Tournaments & Lots More! Table Tennis, Pool Tables & Sports Equipment in the Office. Additional Holidays with Length of Service. Help to Buy Scheme, Cycle to Work Scheme & Discounted Travel. Charity Events – Bake Sales, Coffee Mornings, Raffles & Sponsored Events. Product Discounts. Subsidised On-Site Bistro. Contract:
This is a flexible hours contract to help support the team over the final part of the year. We are ideally looking for someone who can work Friday-Monday with weekend shifts included. Contact:
Gareth Davies (Recruitment Specialist) - gareth@networldsports.com / 07979 815630 / linkedin.com/in/garethdanieldavies Apply for Customer Service Executive (E-Commerce) – Flexible Hours & Weekends
Sign up to hear from us.
#J-18808-Ljbffr
