Customer Service Executive

Customer Service Executive focuses on commercial: we support operators of lgvs, hgvs, and trailers by offering fleet management, maintenance, funding, rental, and flexible hire solutions.

What the role involves

• Commercial: We support operators of LGVs, HGVs, and trailers by offering fleet management, maintenance, funding, rental, and flexible hire solutions.
• Trusted by major grocery and parcel delivery companies, we provide 24/7 support to keep fleets on the road and running smoothly.
• Whichever team you join, you'll work collaboratively to consistently provide exceptional service and keep our customers moving.
• Collaborating with internal teams to ensure every customer receives the seamless service we're known for.
• Develop and retain the most talented people from a variety of backgrounds, perspectives, and skills.

Skills and requirements

• Consumer: We provide a fully digital car‑leasing experience - from initial enquiry and new vehicle orders through to servicing and repairs.

Confirmed role details

• With active inclusion networks, regular company events, and a flexible hybrid working model, you'll join a workplace where your voice is heard, your ideas matter, and your wellbein.
• Corporate: We provide company cars, light commercial vehicles, salary sacrifice schemes, and short-term rentals - all supported by our expert in-house teams specializing in fleet,.
• Salaries from £26,215 - £26,779.35 per annum.
• 24 days annual leave & 1 day for your birthday, with the option to buy more.

Candidate fit

• Organising and prioritising your workload to provide timely, professional support.
• Be at the heart of our customer service operation, delivering support, managing important administrative tasks, and building strong relationships through your professionalism, empa.

Additional role context

• At Zenith, we've been leading the transition to sustainable vehicle solutions for over 30 years.
• Supporting drivers compassionately through breakdowns, defects, and repairs.
• Delivering high standards of customer care, measured against the FCA framework.

Known job details

• Pay: £25,601