Job Title:
Customer Service Executive Level:
4A Salary:
£24,000 - £25,500 per annum Location:
Chilcomb House, Winchester Hours:
37 hours - Evening and weekend working will be required. Type of Contract:
Permanent Referral Category:
Category B Job Description: Are you passionate about customer service and want to make a meaningful impact on arts and culture? A bit about you: Your experience in providing outstanding customer service allows you to manage high volumes of customer queries, ticket queries, and support across our venues. You will use your customer service skills, administrative experience, and creativity to support all areas of visitor experience across our arts, culture, and heritage teams. You will be driven to meet monthly targets with a customer focus, working collaboratively with colleagues to upsell packages for events among a variety of other tasks. You will be comfortable making pro-active outbound sales calls to attract new customers and support the Business Development Manager with increasing group booking enquiries. What it’s like to work for us: At Hampshire Cultural Trust, we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support 20+ attractions across Hampshire and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture. We are committed to promoting equity, inclusion, and diversity and a culture that actively values difference. We recognise that people from different backgrounds and experiences can enhance the way we perform and work. We aim to be inclusive, valuing and respecting diversity, developing the ability to recruit and retain a diverse workforce that reflects the communities we serve and seeks to engage. Application Process: We will be running a dynamic recruitment process, so we encourage candidates to submit an application as soon as possible as we will be interviewing candidates before the closing date. To apply, please fill in the application form with an up-to-date CV. We do not require covering letters for this position; however, we would be grateful to receive context for your application. Closing date for applications:
2 February 2025 Proposed Interview date:
W/C 10 February 2025 To find out more about us, visit our website
www.hampshireculture.org.uk
and
https://careers.hampshireculturaltrust.org.uk/
#J-18808-Ljbffr
Customer Service Executive Level:
4A Salary:
£24,000 - £25,500 per annum Location:
Chilcomb House, Winchester Hours:
37 hours - Evening and weekend working will be required. Type of Contract:
Permanent Referral Category:
Category B Job Description: Are you passionate about customer service and want to make a meaningful impact on arts and culture? A bit about you: Your experience in providing outstanding customer service allows you to manage high volumes of customer queries, ticket queries, and support across our venues. You will use your customer service skills, administrative experience, and creativity to support all areas of visitor experience across our arts, culture, and heritage teams. You will be driven to meet monthly targets with a customer focus, working collaboratively with colleagues to upsell packages for events among a variety of other tasks. You will be comfortable making pro-active outbound sales calls to attract new customers and support the Business Development Manager with increasing group booking enquiries. What it’s like to work for us: At Hampshire Cultural Trust, we have a vision to create inspirational culture experiences that enrich and transform lives. We manage and support 20+ attractions across Hampshire and deliver county-wide outreach programmes that bring great culture to local communities. We also deliver a diverse range of wider social impact initiatives targeted at those who are most vulnerable or disadvantaged and who would not usually have access to arts and culture. We are committed to promoting equity, inclusion, and diversity and a culture that actively values difference. We recognise that people from different backgrounds and experiences can enhance the way we perform and work. We aim to be inclusive, valuing and respecting diversity, developing the ability to recruit and retain a diverse workforce that reflects the communities we serve and seeks to engage. Application Process: We will be running a dynamic recruitment process, so we encourage candidates to submit an application as soon as possible as we will be interviewing candidates before the closing date. To apply, please fill in the application form with an up-to-date CV. We do not require covering letters for this position; however, we would be grateful to receive context for your application. Closing date for applications:
2 February 2025 Proposed Interview date:
W/C 10 February 2025 To find out more about us, visit our website
www.hampshireculture.org.uk
and
https://careers.hampshireculturaltrust.org.uk/
#J-18808-Ljbffr
