Contact Phone Number: 07714771600
The Benefits:
Hybrid working (once fully trained) 3 days in the office, 2 from home, 45-minute lunch with alternate Friday finish at 1.30 pm, Pension, Free parking on site, Holiday purchase scheme The Hours:
Full time, Monday-Friday - 37.5 hours per week We are passionately representing our brilliant client located in Chapeltown as they add further headcount into their customer service team. This is a fantastic customer service and administrative role, working for a thriving organisation that truly cares about its people and the service delivered to clients. The business is award-winning, including accolades for ‘best company to work for’ within their sector. The successful candidate will be joining a professional organisation that is growing and going from strength-to-strength – it’s a really exciting time to join the team! Working closely with the customer service and sales teams, the Customer Service Executive will support customers throughout their purchase and handle all sales administration and post-sales administrative support. This role is very well suited to confident communicators who can build relationships with clients as well as provide efficient administrative support. Responsibilities: Providing a first-class customer experience to all customers Administration of new customers onto the in-house CRM system Assisting with the preparation of quotes for new vehicles Following up on quotations within a 48-hour time frame Processing customer orders using the in-house CRM system Providing customers with updates regarding the status of their enquiry/order Providing the customer service team with general administrative support Producing reports for management Contacting customers that are due for their vehicles to be renewed Assisting with producing payroll reports for salary-sacrifice customers Preparing documentation in relation to vehicles including tax and salary-sacrifice Assisting customers in booking demos for vehicles Other customer service and administrative duties as directed by the Customer Service Manager We would love to hear from candidates who have the following skills and experience: Experience working in customer service or administration in a professional environment Automotive experience is preferred Exceptional organisational skills Confidence in forging strong relationships with customers Excellent communication skills including written, verbal, and face-to-face Competent using IT including the full suite of MS Office Ability to work well under pressure and to deadlines Full and clean driving licence is preferred For further information about this position, please contact Becca as soon as possible at 07714771600 or rebecca@benchmarkrecruit.co.uk
#J-18808-Ljbffr
Hybrid working (once fully trained) 3 days in the office, 2 from home, 45-minute lunch with alternate Friday finish at 1.30 pm, Pension, Free parking on site, Holiday purchase scheme The Hours:
Full time, Monday-Friday - 37.5 hours per week We are passionately representing our brilliant client located in Chapeltown as they add further headcount into their customer service team. This is a fantastic customer service and administrative role, working for a thriving organisation that truly cares about its people and the service delivered to clients. The business is award-winning, including accolades for ‘best company to work for’ within their sector. The successful candidate will be joining a professional organisation that is growing and going from strength-to-strength – it’s a really exciting time to join the team! Working closely with the customer service and sales teams, the Customer Service Executive will support customers throughout their purchase and handle all sales administration and post-sales administrative support. This role is very well suited to confident communicators who can build relationships with clients as well as provide efficient administrative support. Responsibilities: Providing a first-class customer experience to all customers Administration of new customers onto the in-house CRM system Assisting with the preparation of quotes for new vehicles Following up on quotations within a 48-hour time frame Processing customer orders using the in-house CRM system Providing customers with updates regarding the status of their enquiry/order Providing the customer service team with general administrative support Producing reports for management Contacting customers that are due for their vehicles to be renewed Assisting with producing payroll reports for salary-sacrifice customers Preparing documentation in relation to vehicles including tax and salary-sacrifice Assisting customers in booking demos for vehicles Other customer service and administrative duties as directed by the Customer Service Manager We would love to hear from candidates who have the following skills and experience: Experience working in customer service or administration in a professional environment Automotive experience is preferred Exceptional organisational skills Confidence in forging strong relationships with customers Excellent communication skills including written, verbal, and face-to-face Competent using IT including the full suite of MS Office Ability to work well under pressure and to deadlines Full and clean driving licence is preferred For further information about this position, please contact Becca as soon as possible at 07714771600 or rebecca@benchmarkrecruit.co.uk
#J-18808-Ljbffr
