Customer Service Representative

This Customer Service Representative role is focused on handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role. It would suit someone who can bring clear communication, reliability, and practical judgement to the role.

Known job details

• Contract: Full-time
• Employee discount scheme.
• Funded Summer and Christmas events.
• Cycle to Work Scheme.

Likely focus of the role

• Handling enquiries, calls, emails, complaints, orders, bookings, or support requests according to the role.
• Update systems and keep customers informed with clear, accurate information.

Requirements mentioned

• Customer service, call centre, administration, CRM, or complaint-handling experience may be useful.