Customer Service & Sales Advisor

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Full time
Location: Falkirk
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Job offered by: CCA Recruitment Group
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Category:
Customer Service & Sales Advisor

Location: Falkirk

Salary: £23,838 + performance-based bonuses

We're seeking a customer-focused, enthusiastic individual to join our team in Falkirk. As a Customer Service & Sales Advisor, you'll provide exceptional support, resolve inquiries, and identify opportunities to promote our products and services.

Key Responsibilities:

Handle customer interactions via phone, email, and chat with professionalism and positivity. Spot and act on sales opportunities, tailoring solutions to customer needs. Resolve issues and troubleshoot problems to ensure a seamless customer experience. Stay informed about our products and promotions to provide expert advice. Collaborate with colleagues to meet team goals and maintain high service standards.

What We Offer: Competitive Pay: £23,838 annually, plus bonuses. Training: Full support to help you thrive in your role. Career Growth: Internal progression opportunities. Flexibility: Shifts between 8 am and 9 pm, seven days a week.

What We're Looking For: A passion for customer service with a customer-first mindset. Problem-solving skills and adaptability in a fast-paced environment. Strong communication abilities, both written and verbal. Bonus: Confidence in identifying and seizing sales opportunities.

Ready to join a dynamic team and grow your career? Apply now! #J-18808-Ljbffr

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