Customer Service Team Manager

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Full time
Location: Leicester
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Job offered by: Viking
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Category:
Description You will be responsible for ensuring that you and your team deliver outstanding service to our business customers. You will coach, motivate, monitor and review the performance of up to 14 (FTE) Customer Service Advisors, as they interact with customers, resolving queries and identifying selling opportunities, through inbound calls, email and chat. You will foster a supportive, fun and

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

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