Position Available: Customer Service/Call Centre Administrator
Location:
Office on the 3rd floor in Hyde, SK14 Working Hours:
Flexible shifts: 8.30 am–4 pm, 9 am–4.30 pm, or 10 am–5.30 pm (30-minute unpaid lunch break included). Hours can be extended or shortened upon request. Start Date:
No later than 6th January 2025 Working Hours:
30–40 per week Pay:
£12.44/hour, reviewed after six months Bonuses:
Quarterly performance reviews may lead to bonuses at the discretion of the Head Office Job Summary: You will be working as part of the
Donate Clothes 4 Sammy
project, which is fully launched and operated by the registered charity
Leukaemia & Myeloma Research UK . This role involves extensive communication with schools and organisations to introduce the project and seek their participation. The role is based in a bright office in Hyde, with free parking available. You will work closely with the Interim Department Manager and contribute to a dynamic team full of ideas and enthusiasm. Key Duties and Responsibilities: Communication:
Engage with schools via phone and email to introduce the
Donate Clothes 4 Sammy
project and invite participation. Contact organisations to seek permission for outdoor charity clothing bank installations.
Performance Goals:
Make at least 60 calls daily to schools and organisations unless other duties take precedence.
Administrative Tasks:
Organise and maintain records using Microsoft Excel and in-house system. Carry out general clerical duties, including photocopying, scanning, mailing, and filing. Manage incoming and outgoing correspondence. Assist in preparing reports and other documents.
Innovation and Creativity:
Proactively address challenges and bring fresh ideas to improve processes and support company growth.
Confidentiality:
Handle sensitive information with discretion and professionalism.
Requirements: Previous experience in Customer Service, Call Centre or Office Administration is advantageous. Proficient in Microsoft Office, particularly Excel, with the ability to learn new software quickly. Excellent phone etiquette and communication skills. Organised, detail-oriented, and able to prioritise tasks effectively. Willing to bring new ideas and contribute to the charity's growth. Motivated, proactive, and eager to contribute to a team-focused environment. If you are a driven and enthusiastic individual with a passion for communication, organisation, and contributing to meaningful charity work, we’d love to hear from you! Apply today to join a project that makes a real difference. Job Types:
Full-time, Part-time, Permanent Expected hours:
30 – 40 per week Additional pay: Quarterly bonus Benefits:
Canteen Casual dress Company pension Flexitime Free parking On-site parking Schedule:
8 hour shift Day shift Monday to Friday No weekends Overtime Education:
A-Level or equivalent (preferred) Experience:
customer service: 1 year (preferred) Work Location:
In person Application deadline:
30/12/2024
#J-18808-Ljbffr
Office on the 3rd floor in Hyde, SK14 Working Hours:
Flexible shifts: 8.30 am–4 pm, 9 am–4.30 pm, or 10 am–5.30 pm (30-minute unpaid lunch break included). Hours can be extended or shortened upon request. Start Date:
No later than 6th January 2025 Working Hours:
30–40 per week Pay:
£12.44/hour, reviewed after six months Bonuses:
Quarterly performance reviews may lead to bonuses at the discretion of the Head Office Job Summary: You will be working as part of the
Donate Clothes 4 Sammy
project, which is fully launched and operated by the registered charity
Leukaemia & Myeloma Research UK . This role involves extensive communication with schools and organisations to introduce the project and seek their participation. The role is based in a bright office in Hyde, with free parking available. You will work closely with the Interim Department Manager and contribute to a dynamic team full of ideas and enthusiasm. Key Duties and Responsibilities: Communication:
Engage with schools via phone and email to introduce the
Donate Clothes 4 Sammy
project and invite participation. Contact organisations to seek permission for outdoor charity clothing bank installations.
Performance Goals:
Make at least 60 calls daily to schools and organisations unless other duties take precedence.
Administrative Tasks:
Organise and maintain records using Microsoft Excel and in-house system. Carry out general clerical duties, including photocopying, scanning, mailing, and filing. Manage incoming and outgoing correspondence. Assist in preparing reports and other documents.
Innovation and Creativity:
Proactively address challenges and bring fresh ideas to improve processes and support company growth.
Confidentiality:
Handle sensitive information with discretion and professionalism.
Requirements: Previous experience in Customer Service, Call Centre or Office Administration is advantageous. Proficient in Microsoft Office, particularly Excel, with the ability to learn new software quickly. Excellent phone etiquette and communication skills. Organised, detail-oriented, and able to prioritise tasks effectively. Willing to bring new ideas and contribute to the charity's growth. Motivated, proactive, and eager to contribute to a team-focused environment. If you are a driven and enthusiastic individual with a passion for communication, organisation, and contributing to meaningful charity work, we’d love to hear from you! Apply today to join a project that makes a real difference. Job Types:
Full-time, Part-time, Permanent Expected hours:
30 – 40 per week Additional pay: Quarterly bonus Benefits:
Canteen Casual dress Company pension Flexitime Free parking On-site parking Schedule:
8 hour shift Day shift Monday to Friday No weekends Overtime Education:
A-Level or equivalent (preferred) Experience:
customer service: 1 year (preferred) Work Location:
In person Application deadline:
30/12/2024
#J-18808-Ljbffr
