Customer Services Administrator (9-12 month contract)

Position: Customer Services Administrator Salary: £25,000 per annum (pro rata) plus very good all round company benefits. 20 days holiday (pro rata) plus all UK bank holidays Location: Burgess Hill, West Sussex Hours: Monday to Friday, 09:00-17:00. This is a 9-12 month full time contract role. Office based but with flexibility to work from home to attend appointments/medical appointments We are delighted to be partnered with our professional, reputable and established client as they seek to recruit a Customer Services Administrator on an initial contract of 9-12 months to join their small and friendly team within their offices in Burgess Hill. This role is available due to maternity leave coverage and may extend or could be made into a permanent role. The role – Customer Services Administrator 9-12 month contract This role will involve offering support to customers and brokers, completing a wide variety of duties involved with handling accounts for insurance risks. Duties will include: Assist customer and broker enquiries via email, telephone and online live help/chat Processing new business documents, membership documents, and renewals Diary follow-ups Ensuring compliance by following company policies, procedures, guidelines, as well as insurance and FCA regulations Experience, competencies and knowledge required: Managing the needs of customers and clients Good computer skills Able to build/develop partnerships with existing/new customers and clients Good communication skills Ability to work in a small and busy team This is an excellent opportunity to join a busy team within a friendly and welcoming office. Experience within the insurance or financial services sector is not essential. For more information regarding this new and exciting 9-12 month Customer Service Administrator opportunity, please apply now! Short-listing will take place soon – don’t miss out!

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