Customer Services Executive

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Full time
Location: Croydon
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Job offered by: Hays
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Your new company A successful professional services company, aimed at delivering a high-quality service to their clients with a strong focus on health and wellbeing. Your new role As a Customer Services Executive, you will handle incoming calls, process orders, resolve customer queries, collaborate well with internal departments, identify opportunities for continuous improvement, and enhance the overall experience for clients. You'll provide clients with quotes, work to resolve any issues with their orders, and invoicing discrepancies, as well as develop product knowledge to support customer needs and the organisation's commercial objectives. What you'll need to succeed Strong communication skills and previous experience in customer service, order processing, and supporting customers outside a call centre environment. What you'll get in return A competitive salary, benefits, and progression. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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