Customer Success Engineer

Customer Success Engineer focuses on deploying ai workflow solutions into enterprise banking environments.

What the role involves

• Deploying AI workflow solutions into enterprise banking environments.
• Working directly with customers to understand operational processes and automation opportunities.
• Configuring and adapting AI-driven workflows around client requirements.
• Acting as the bridge between engineering, product, and customer teams.
• Supporting onboarding, rollout, adoption, and optimisation initiatives.
• Helping clients maximise platform usage and long-term value.

Skills and requirements

• Experience working with AI or GenAI workflow tooling.
• Client-facing implementation or solutions experience.
• Strong problem-solving capability and technical curiosity.
• Roughly 4–8 years’ experience is preferred, although strong candidates with slightly less experience will still be considered.

Confirmed role details

• £80,000–£100,000 + equity potential.
• This is a rare chance to join extremely early in the build-out of a business with.
• Senior banking relationships already established.
• Strong commercial momentum before broader market launch.

Candidate fit

• technical judgement, safe working habits, careful diagnostics, and practical problem-solving

Known job details

• Pay: £80,000–£100,000