Customer Success Manager

·
Full time
Location: London
·
Job offered by: Maxwell Bond
·
Senior Client Success Manager – IT Managed Services

Location:

London (Hybrid) Salary:

£40,000 – £50,000 basic + £18,000 OTE Are you a results-driven Client Success or Account Manager with a passion for technology? Do you thrive on building strong relationships and delivering strategic IT solutions? If so, this could be the perfect role for you! A dynamic and growing

IT Managed Services Provider

is looking for a

Senior Client Success Manager

to join their London-based team. Serving a diverse portfolio of clients across multiple industries, this company is dedicated to empowering businesses with cutting-edge technology solutions. The Role

As a

Senior Client Success Manager , you’ll play a key role in managing and expanding client relationships. You will:

Act as a trusted advisor, helping clients navigate the evolving tech landscape. Develop and present IT solutions that drive business transformation. Manage and grow a portfolio of existing clients, ensuring retention and satisfaction. Lead strategy meetings, service reviews, and project discussions. Take ownership of a sales target and drive revenue growth. Work collaboratively with technical teams to scope and deliver high-quality proposals. What We’re Looking For

Proven experience in Account Management or Business Development within IT or Technology. A consultative sales approach with a track record of exceeding financial targets. Strong commercial acumen, including negotiation and ROI analysis. The ability to communicate complex technical solutions in a clear and compelling way. A team player who thrives in a fast-paced, innovative environment. What’s on Offer?

Competitive salary (£40k–£50k basic + £18k OTE). Hybrid working model with a London-based office. Career progression in a rapidly growing company. Monthly team events, social activities, and professional development plans. 22 days' holiday, increasing to 25 over 3 years. If you're ready to take your career to the next level and work with a company that values innovation and excellence, apply today!

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