Customer Support Administrator !
Location:
Outskirts of Hassocks -
must have access to a car due to the office location
Salary:
£25,000 - £26,000
Hours:
Monday - Friday, 37.5 hours per week
Are you a people-person with a knack for customer service? Our client is on the hunt for a Customer Support Administrator to join their vibrant team.
This exciting opportunity allows you to shine and make a real impact by delivering top-notch customer experiences and driving a growing company's success!
You'll be part of a dynamic environment where your contributions are valued and your career can flourish.
Why This Role Is For You: Make a Difference:
Be the go-to person for customers, making their day with your stellar service. Fantastic Culture:
Work in a lively, fast-paced setting where no two days are the same. Growth Opportunities:
Learn, grow, and advance your career with a company that values your potential.
What You'll Do: Answer Calls & Emails:
Be the friendly voice and helpful hand for customer inquiries. Build Relationships:
Connect with customers, understand their needs, and offer tailored solutions. Manage Records:
Keep detailed records of customer interactions. Upsell & Cross-Sell:
Spot opportunities to introduce customers to new products and services. Team Collaboration:
Work with your team to solve complex customer issues. Stay Informed:
Keep up with product knowledge to provide accurate info. Deliver Excellence:
Follow company policies while ensuring outstanding service.
What You Bring: Experience:
Previous customer service experience in an office setting. Skills:
Top-notch communication, interpersonal, and problem-solving skills. Attributes:
Positive attitude, calm under pressure, and quick-thinking. Tech-Savvy:
Comfortable with CRM systems and proficient with computers. Logistics:
Must be a car driver due to the office's remote location.
What's In It for You: Competitive Salary:
Earn £25,000 - £26,000 with regular performance reviews. Training & Support:
Comprehensive training and ongoing support for your professional growth. Inclusive Workplace:
A supportive environment where your contributions are valued and you get to work for a growing organisation.
If you're passionate about delivering exceptional customer service and are eager to grow in a dynamic environment, we want to hear from you. Apply now and take the first step toward joining our client's exceptional team!
#J-18808-Ljbffr