Customer Support Administrator – Up to 26K

·
Full time
Location: Hassocks
·
Job offered by: Office Angels
·
Join Our Client's Team as a

Customer Support Administrator !

Location:

Outskirts of Hassocks -

must have access to a car due to the office location

Salary:

£25,000 - £26,000

Hours:

Monday - Friday, 37.5 hours per week

Are you a people-person with a knack for customer service? Our client is on the hunt for a Customer Support Administrator to join their vibrant team.

This exciting opportunity allows you to shine and make a real impact by delivering top-notch customer experiences and driving a growing company's success!

You'll be part of a dynamic environment where your contributions are valued and your career can flourish.

Why This Role Is For You: Make a Difference:

Be the go-to person for customers, making their day with your stellar service. Fantastic Culture:

Work in a lively, fast-paced setting where no two days are the same. Growth Opportunities:

Learn, grow, and advance your career with a company that values your potential.

What You'll Do: Answer Calls & Emails:

Be the friendly voice and helpful hand for customer inquiries. Build Relationships:

Connect with customers, understand their needs, and offer tailored solutions. Manage Records:

Keep detailed records of customer interactions. Upsell & Cross-Sell:

Spot opportunities to introduce customers to new products and services. Team Collaboration:

Work with your team to solve complex customer issues. Stay Informed:

Keep up with product knowledge to provide accurate info. Deliver Excellence:

Follow company policies while ensuring outstanding service.

What You Bring: Experience:

Previous customer service experience in an office setting. Skills:

Top-notch communication, interpersonal, and problem-solving skills. Attributes:

Positive attitude, calm under pressure, and quick-thinking. Tech-Savvy:

Comfortable with CRM systems and proficient with computers. Logistics:

Must be a car driver due to the office's remote location.

What's In It for You: Competitive Salary:

Earn £25,000 - £26,000 with regular performance reviews. Training & Support:

Comprehensive training and ongoing support for your professional growth. Inclusive Workplace:

A supportive environment where your contributions are valued and you get to work for a growing organisation.

If you're passionate about delivering exceptional customer service and are eager to grow in a dynamic environment, we want to hear from you. Apply now and take the first step toward joining our client's exceptional team!

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