We are seeking someone who is passionate about delivering the best possible service to our customers across Telephone, Live Chat, and Emails. You will be the first point of contact with our customers, and first impressions count!
Typical day in the life of a Customer Support Advisor:
Being the first point of contact for all inbound customer contact
Answering and resolving incoming telephone calls
Managing company mailboxes (responding to email)
Answering and responding to customer contact via Live Chat (full training given)
Processing incoming post
Composing letters to customers
Updating records on the company database
Scanning and filing of paperwork
Package for a Customer Support Advisor:
Salary:
£22,620 Hours:
(36.15) Monday-Friday between 9am-5pm Contract:
7 month fixed term contract Location:
Selsey, West Sussex Employee Assistance Program Perkbox employee discount scheme Company paid social events throughout the year Birthday, work anniversary, and Christmas gift voucher What are we looking for? Someone who is passionate about delivering an excellent service in every customer interaction A friendly, confident telephone manner with a positive attitude and approach A great team player who enjoys interacting and supporting others Excellent communication skills Excellent attention to detail Self-motivation, resilience, and driven to exceed performance targets Ability to work under pressure in a fast-paced environment A bit about Target Professional Services: Target Professional Services are market leading global tracing and data verification specialists. We have provided innovative services to the pension and finance sector for 35 years. We became an Employee Ownership Trust (EOT) in 2022. Our company values:
Respect ,
Passion ,
Integrity , and
Innovation
underpin everything we do. Our culture is supportive and friendly. Our Vision:
" Everyone connected to their pensions and savings.
Securely ,
confidently ,
globally . " Our Mission:
"By applying a unique blend of technology and customer focus, we provide agile solutions that deliver accurate data to the pensions and savings sector globally"
#J-18808-Ljbffr
£22,620 Hours:
(36.15) Monday-Friday between 9am-5pm Contract:
7 month fixed term contract Location:
Selsey, West Sussex Employee Assistance Program Perkbox employee discount scheme Company paid social events throughout the year Birthday, work anniversary, and Christmas gift voucher What are we looking for? Someone who is passionate about delivering an excellent service in every customer interaction A friendly, confident telephone manner with a positive attitude and approach A great team player who enjoys interacting and supporting others Excellent communication skills Excellent attention to detail Self-motivation, resilience, and driven to exceed performance targets Ability to work under pressure in a fast-paced environment A bit about Target Professional Services: Target Professional Services are market leading global tracing and data verification specialists. We have provided innovative services to the pension and finance sector for 35 years. We became an Employee Ownership Trust (EOT) in 2022. Our company values:
Respect ,
Passion ,
Integrity , and
Innovation
underpin everything we do. Our culture is supportive and friendly. Our Vision:
" Everyone connected to their pensions and savings.
Securely ,
confidently ,
globally . " Our Mission:
"By applying a unique blend of technology and customer focus, we provide agile solutions that deliver accurate data to the pensions and savings sector globally"
#J-18808-Ljbffr
