Customer Support Executive
to support the user base and wider IT team across the business. As a manufacturing business, they have consistently seen significant increases in their revenue and profits, which they attribute to the dedication and hard work of all their team members, who proactively contribute to the end result. If you have experience in maintaining the highest levels of customer service and are continuously looking to improve the customer journey, the role of
Customer Support Executive
could be an opportunity to grow your career within this very well-established firm. Responsibilities:
Being the main point of contact for initial after sales and warranty queries for key accounts Overseeing the day-to-day logistical and administrative support Providing updates to clients on order status, tracking details, and expediting where necessary Having strong product knowledge to assist clients with queries Developing strong relationships with key accounts By joining this business as their new
Customer Support Executive , you will be rewarded with: Company pension 25 days holiday plus 8 days for Bank Holidays Qualifications:
We will be excited to hear from you if you can demonstrate the following skills for this
Customer Support Executive
role: Experience in a customer-facing environment Knowledge of using ERP systems Ability to work effectively in a high-paced and demanding environment Excellent communication skills, both external and internal Ability to work well under pressure and prioritize time effectively Some travel may be required If this role of
Customer Support Executive
is of interest, simply click apply or if you have any further questions, please contact David Thompson at Orion Electrotech Reading. Due to the volume of applications we receive, unfortunately, we are not able to respond to every application personally. Therefore, if you have not heard back from us within 5 working days, please assume your application has been unsuccessful. To see our other available vacancies, please visit our website. INDKA
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