Customer Support Team Leader (Evenings)

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Full timePart timePer hour
Location: Bristol
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Job offered by: CV Elite Ltd
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37.5 hours per week, start time negotiable, Monday-Friday

Arthur David Food with Service, an award-winning family business specializing in supplying an impressive range of fresh, ambient, and frozen quality products to a variety of customers including manufacturers, schools, and hospitality, is looking for a part-time Customer Excellence Advisor to join our evening team on a permanent basis. Do you have a passion for leading the delivery of outstanding customer service? We are looking for a driven individual to provide excellent support to both staff and customers; instructing, mentoring, and training team members, plus delegating tasks and motivating the team to achieve specific objectives. You will thrive under pressure and have a solution-driven mindset, leading by example to foster a continual improvement culture. Joining the Arthur David family will give the right person the determination to strive to deliver excellence in all they do. Skills required: Solution driven & ability to resolve conflicts Knowledge of computer applications Employee training experience Benefits include: Free parking Discounted products Free tea, coffee, and fruit on site Christmas Food hamper providing you with everything you need for an amazing Christmas dinner! Enhanced maternity/paternity benefits Additional day off for your birthday Following 2 years’ service, increased annual leave entitlement and company sick pay scheme Staff BBQs, events, and awards Training and development opportunities In accordance with our Drug and Alcohol policy, we will be testing all new employees at induction. Job Types: Full-time, Part-time, Permanent Pay: From £14.20 per hour Expected hours: 37.5 per week Ability to commute/relocate: Bristol, BS39 5XR: reliably commute or plan to relocate before starting work (required) Experience in a call centre type environment where you can take in excess of 100 calls per day is preferred.

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