Customer Team Leader
Location: Unit 1, Dalfaber Drive, Aviemore, PH22 1UQ
Pay: £13.32 per hour
Contract: 30 hours per week + regular overtime, permanent, part time
Working pattern: varied shifts including early mornings 6am, afternoons, late evenings 10pm and weekends, to be discussed at interview.
Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
About the Role We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
What you’ll do
Provide friendly and thoughtful service, managing the store and handling challenging situations. Develop your team's capabilities through coaching and training, fostering an inclusive culture. Ensure the store remains safe, legal, and fully operational. Manage diligence checks and stock accuracy to enhance customer experience. Support your store manager by deputising when they’re not working. Lead the introduction of new products and services in your store. Build relationships and engage with your local community.
This job would suit people who have
A genuine care for the needs of customers and members. The ability to balance leading and supporting your team while working on the shop floor. Great people skills to build positive relationships. Strong organisational and problem-solving skills. A desire to learn, grow, and develop your leadership skills. The flexibility to work a range of different shifts.
Why Co-op?
Full, paid training and dedicated support for personal development. 30% discount on all Co-op products in-store plus 10% discounts on other brands. A pension scheme with up to 10% employer contributions. Wagestream– a money management app allowing access to pay as you earn. 36 days of holiday (including bank holidays, pro rata for part-time colleagues). Virtual healthcare services for you and your family. 24/7 employee assistance service. Rotas shared three weeks in advance and accessible on your phone. Cycle-to-work scheme.
Building an inclusive workplace We want to build diverse teams and welcome applications from everyone. We strive for inclusive environments where our colleagues can reach their full potential. We celebrate our differences and recognize the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're part of the Disability Confident scheme, meaning we offer an interview to disabled candidates who meet the minimum criteria for a job.
As part of the application process, you’ll need to complete two online assessments, taking around 20 minutes. #J-18808-Ljbffr
Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
About the Role We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
What you’ll do
Provide friendly and thoughtful service, managing the store and handling challenging situations. Develop your team's capabilities through coaching and training, fostering an inclusive culture. Ensure the store remains safe, legal, and fully operational. Manage diligence checks and stock accuracy to enhance customer experience. Support your store manager by deputising when they’re not working. Lead the introduction of new products and services in your store. Build relationships and engage with your local community.
This job would suit people who have
A genuine care for the needs of customers and members. The ability to balance leading and supporting your team while working on the shop floor. Great people skills to build positive relationships. Strong organisational and problem-solving skills. A desire to learn, grow, and develop your leadership skills. The flexibility to work a range of different shifts.
Why Co-op?
Full, paid training and dedicated support for personal development. 30% discount on all Co-op products in-store plus 10% discounts on other brands. A pension scheme with up to 10% employer contributions. Wagestream– a money management app allowing access to pay as you earn. 36 days of holiday (including bank holidays, pro rata for part-time colleagues). Virtual healthcare services for you and your family. 24/7 employee assistance service. Rotas shared three weeks in advance and accessible on your phone. Cycle-to-work scheme.
Building an inclusive workplace We want to build diverse teams and welcome applications from everyone. We strive for inclusive environments where our colleagues can reach their full potential. We celebrate our differences and recognize the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're part of the Disability Confident scheme, meaning we offer an interview to disabled candidates who meet the minimum criteria for a job.
As part of the application process, you’ll need to complete two online assessments, taking around 20 minutes. #J-18808-Ljbffr
Industry:
Retail
Specialties:
Food, Insurance, Funeralcare, Legal Services, Power, Estates, Digital, and Health
Employees:
10,001+
Annual Revenue:
£5.6B
Founded:
1844
Address:
1 Angel Square, NOMA, Manchester, England , GB, M60 0AG
A co-operative (co-op) is a different kind of business. Our Co-op is owned by individual members and they get to have a say in how we're run. Profits mean members receive money, rewards and offers and a co-op can support its local community. A world of co-ops They’re everywhere. Big, small, medium. All over the globe, in every industry. You can find out more about co-ops around the world at the International Co-operative Alliance.
