Responsible for leading the creation of Splunk security implementation builds for business customers, that meet agreed requirements and compliance policies, whilst balancing the BT commercial & operational goals. Leading (mainly Splunk-based) technical design and customer application integrations from requirements phase to controlled delivery, with focus on quality, managed deployment to agreed milestones. Lead negotiations and feedback loops, to ensure real-world challenges in deploying BT designs into customers' complex and unique environments are carefully & professionally managed. Be a key voice during bid phases to ensure the contractual security requirements are assessed and accurate information is fed back to ensure the quote can be implemented, with risks clearly identified. Lead a matrix team that manages controlled change for new and in-service designs. This can include Threat Analytic Use-Cases, Playbooks, policy and data source optimisation to upgrades to protect against vulnerabilities. Become the BT Security Technical leader and ‘Trusted Advisor’ for customer C-Level technical reviews, balancing customer demands against BT frameworks, to demonstrate the value of BT. Demonstrate strong organisational & commercial skills to agree on a finite project scope, clearly communicated via experienced presentation skills. Develop business strategies and frameworks across the organisation and stakeholders, to improve quality and speed of delivery. Ensure implementation designs and plans are compliant with BT security standards and market compliance levels (i.e., ISO, GDPR, NCSC). Lead the collaboration and technical leadership across multiple external suppliers & BT Operations, to identify new roadmap developments and improvements to enhance the BT service offering. Support in-life operation escalations on launched products and services where required. What we'd like to see on your CV:
A background in leading customer deployments of Splunk-based security services, designing and implementing technical solutions. Proven ability to work in multi-skilled, matrix teams using AGILE methodologies to deliver complex projects and manage technical solutions. Knowledge of Splunk SIEM, SOAR, and cloud technologies (AWS, Azure), with a track record of developing and optimizing solutions, deploying threat analytics, and creating use cases that enhance security operations. Experienced in engaging with C-level stakeholders, presenting clear strategies, and serving as a trusted advisor to balance customer needs with organizational goals and standards. Skilled in leading audits, compliance reviews, and security health checks, with experience in ITIL processes, SECDEVOPS practices, and ensuring alignment with frameworks such as MITRE and Cyber Kill Chain. Skills we require of you:
Embrace varied responsibilities, manage diverse projects, and drive process improvements with a flexible and proactive mindset. Strong problem-solving skills to overcome obstacles efficiently, ensuring successful outcomes in complex situations. Great interpersonal skills and ability to communicate clearly and effectively, being adaptable in approach. Curious and eager to develop new skills, taking responsibility for decisions while guiding teams toward achieving shared goals.
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