Transforming Lives Through Digital Innovation
At Jisc, a not-for-profit organisation, we believe in the power of education and research to improve lives, and we know that technology enhances these fields.
Why Join Jisc?
Join Jisc and be part of a supportive environment where every voice is valued. We offer opportunities to explore new areas, acquire cutting-edge skills, and grow professionally. Our apprenticeships, starting in September 2025, have positions in digital learning design, AI and technology solutions, IT cloud and project management, network engineering, and cyber security. Whether you have a technical background or are looking to start a career in these fields, we'll provide you with the tools you need to succeed.
At Jisc, we celebrate diversity and strive to be inclusive. We welcome all applicants who share our values and mission to improve lives through digital transformation.
About the team:
Jisc's Security Operations team safeguards both the Janet Network and Internal security whilst also sharing intelligence and advising our members to keep their own networks safe. Our teams work tirelessly to mitigate attacks and resolve security incidents for the UK's national research and education sectors and partners.
We are committed to staying ahead of threat actors and strengthening the cybersecurity of the UK's institutions. Jisc's new Security Centre comprises of a Cyber Security Incident Response (CSIRT), Digital Forensics Incident Response (DFIR), SIEM analysts, and Network Defensive Services teams who help our members to navigate these challenges.
About the role:
This is a fantastic opportunity to get hands-on experience of Jisc's Security Operations Centre Service, gaining varied and valuable experience within the CSIRT team.
Responsibilities will include:
Triage and respond to security alerts and tickets - recognising the need to escalate.
Participate in incident handling duties as part of the Janet network CSIRT function.
Threat detection and analysis - using a range of Jisc-developed and commercial network and security-related tools to gather intelligence, mitigate attacks and provide a SOC and incident response capability.
Take part in the development of incident response drills and exercises to improve processes and procedures and to define improvements to incident response metrics.
Support the continuous monitoring of SOC customer IT infrastructure, networks, and systems for signs of suspicious or malicious activity.
Maintain the integrity of evidence during information gathering and investigation actions.
We know you may not tick every box, and that's okay - we're more interested in your potential. If you have most of what we're looking for, we encourage you to apply.
Key Skills and Experience:
Minimum of 5 GCSE grades A*-C/9-4 or equivalent (including English Language and Maths).
Basic understanding of a variety of operating systems and knowledge of at least one operating system.
Understanding of computing concepts incl. Windows and Mac desktop operating systems.
Experience working as part of a team (can be from school, sports, clubs, or volunteer work).
Good communication skills.
Ability to remain calm under pressure.
While not essential, we would value candidates who bring any of the following: previous experience with a range of security tools and systems (e.g. EDRs, SIEMs, SOARD and IDSs), coordinating group projects (such as school events or clubs), basic understanding of IT networking concepts including firewalls, routers, etc., customer service experience from part-time work, an interest in technology, or any IT-related subjects at GCSE/A-Level.
Online courses in Cyber Security would be advantageous, even if these are free courses. A natural problem-solving mindset and any basic understanding of computer security, privacy and data protection law as it applies in the UK would also be beneficial, though full training will be provided.
Perks and Benefits:
Take a look at some of our fantastic benefits!
Hands-On Experience: Work on real projects.
Mentorship and Support: One-on-one support from experienced professionals.
Career Growth: Opportunities for advancement.
Community: Join networks like Youth Network, LGBTQ+, Neurodiversity, Women's Network, and more.
Flexible work pattern, which can adapt to suit your schedules and personal commitments.
31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas plus family friendly policies including enhanced parental, maternity and paternity leave and opportunity for career breaks.
Generous flexible pension schemes, Protection benefit - life cover.
Annual company performance award.
A range of wellbeing lifestyle benefits including company paid health care cash plan, employee assistance programme, mental health first aiders and support.
Allocated allowance of up to £250 to equip your home office.
Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money.
The opportunity to donate to charity tax-free with our Payroll Giving benefit.
A wide range of discounts from retailers and big-name high-street stores.
Support your volunteering with up to 3 days volunteer leave.
Cycle to work scheme and eye care scheme including free eye test vouchers.
Employee recognition awards and travel loans.
A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning.
Equity, diversity and inclusion:
At Jisc, we don't look for 'sameness', but to truly include people who can add unique perspectives and experiences to our culture, and we are working hard to achieve progressive change. 'Always inclusive' is one of our six guiding principles which actively encourages us to bring our whole authentic selves to work. We believe that our commitment to equity, diversity and inclusion is fundamental to our success.
We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status.
Application process:
We want you to showcase your talent throughout the recruitment process. If you feel you can benefit from a reasonable adjustment or support to the way you work, or the way we work with you during this process, please speak with us and we will try to accommodate requests as best we can.
Just so you know, applications open on 02/01/2025 and close 07/02/2025.
The recruitment process involves the below:
We receive your application and review it in line with our requirements for the role.
You will be notified via email if you have been either shortlisted or not eligible for the next stage.
A member of the Jisc Talent Acquisition team will be in touch to arrange an initial chat with you if shortlisted.
You will then be asked to record a short video responding to a choice of scenarios allowing us to get to know you better.
Thereafter you will be invited to an online interview with one of our line managers and a member of the Talent acquisition team or you will be contacted to advise you have not been selected.
We are hoping to complete all interviews by the end of April 2025, and will be in touch to present any offers of employment following your interview.
We would like to wish you the best of luck with your application.
Other details
Job Family Apprentice/graduate
Pay Type Salary
Employment Indicator Apprenticeship
Apply Now
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