Main area CYP Urgent Care Eating Disorders Grade NHS AfC: Band 3 Contract Permanent Hours
Part time
Flexible working
30 hours per week (Flexible working options available) Job ref 274-11315-SP
Employer Lincolnshire Partnership NHS Foundation Trust Employer type NHS Site Beaconfield Resource Centre Town Grantham Salary £24,071 - £25,674 per annum pro rata Salary period Yearly Closing 02/02/2025 23:59
CYP Team Secretary
NHS AfC: Band 3
Job overview
We are looking for a reliable, organised and enthusiastic person with a strong work ethic to join our committed administration workforce in Child & Young People (CYP) Services Urgent Care for 30 hours per week. This is an office based position with some flexibility for home working. There may be an expectation to be part of cover an occasional evening clinic up until 8pm on a rota basis or to travel to a different base if required to support the needs of the service or to attend training. Mileage is paid at a standard rate. You will have a strong work ethic and be a key member of a friendly administration team providing a high standard of administration support. You will also be responsible for contributing to the smooth and efficient running of the office to include referral processing, typing and formatting of correspondence, and other data requirements using Word, Excel, clinical systems and Microsoft Teams. There will also be a requirement for note taking and other requirements of supporting a meeting. It is a busy role and there will be a need to help to cover reception and you will be dealing with a wide range of enquiries in a welcoming yet professional and sensitive manner ensuring confidentiality at all times. We will offer training and development opportunities for the successful applicant. Please contact Teresa Shane, Urgent Care Admin Lead on Tel no 07521760538 to hear more about this exciting role. Main duties of the job
To undertake secretarial administration duties in support of clinical and non-clinical activity in the CYP Service ensuring administrative support is available to management and members of the team as appropriate. This will include, but is not limited to: Inputting referrals and data onto the clinical system. Navigating and updating clinical systems and electronic databases. Gathering information. Organising and contacting young people and families by telephone or letter to offer an appointment. Typing letters and correspondence using audio/copy typing and word processing systems. Diary management. Help to assist with data monitoring using Excel and Power BI housekeeping reports. To provide individual administration support as required. To assist with coordinating meetings including the provision of note taking, preparation and circulating supporting documentation. To provide reception support as required, including answering phones and greeting visitors. Liaising with internal and external providers. Maintaining the services' shared online workspace/website if required. Monitoring email inboxes and dealing with requests promptly. Ordering and managing invoices through the procurement system. Working for our organisation
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do. You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this! We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff. Detailed job description and main responsibilities
Please view the job description and person specification for full details. When completing your application, please demonstrate how you meet the role criteria. We can also offer you many staff benefits to help support you which include: Early access to Psychological Therapies and Physiotherapy Competitive annual leave allowance Car leasing scheme Free eye tests Money saving options through our salary sacrifice scheme Discounts on major high street retailers and restaurants Person specification
Qualifications
RSA11/ III or equivalent / NVQ / Diploma level 3 Good standard of general education including English Conversant with Microsoft Office, particularly Word/Excel/PowerPoint/electronic diary management etc Speedwriting / shorthand skills Experience
To have an extensive amount of experience working in an administrative position Knowledge of Trust database systems Experience of working within an NHS environment Experience of working for a clinical team Skills
To be able to demonstrate good written and verbal communication skills To use own initiative and manage time effectively To possess a professional and calm telephone manner To be able to demonstrate organisational skills To have an approachable manner Understands Code of Conduct in relation to Data Protection and Information Governance To be able to travel to participate in meetings and training in other parts of the county Minute taking and organising meeting paperwork As an ethical recruiter we will not pursue applications from red list countries as defined by the World Health Organisation. In order to pursue and apply for this role you must have UK NHS experience. Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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NHS AfC: Band 3
Job overview
We are looking for a reliable, organised and enthusiastic person with a strong work ethic to join our committed administration workforce in Child & Young People (CYP) Services Urgent Care for 30 hours per week. This is an office based position with some flexibility for home working. There may be an expectation to be part of cover an occasional evening clinic up until 8pm on a rota basis or to travel to a different base if required to support the needs of the service or to attend training. Mileage is paid at a standard rate. You will have a strong work ethic and be a key member of a friendly administration team providing a high standard of administration support. You will also be responsible for contributing to the smooth and efficient running of the office to include referral processing, typing and formatting of correspondence, and other data requirements using Word, Excel, clinical systems and Microsoft Teams. There will also be a requirement for note taking and other requirements of supporting a meeting. It is a busy role and there will be a need to help to cover reception and you will be dealing with a wide range of enquiries in a welcoming yet professional and sensitive manner ensuring confidentiality at all times. We will offer training and development opportunities for the successful applicant. Please contact Teresa Shane, Urgent Care Admin Lead on Tel no 07521760538 to hear more about this exciting role. Main duties of the job
To undertake secretarial administration duties in support of clinical and non-clinical activity in the CYP Service ensuring administrative support is available to management and members of the team as appropriate. This will include, but is not limited to: Inputting referrals and data onto the clinical system. Navigating and updating clinical systems and electronic databases. Gathering information. Organising and contacting young people and families by telephone or letter to offer an appointment. Typing letters and correspondence using audio/copy typing and word processing systems. Diary management. Help to assist with data monitoring using Excel and Power BI housekeeping reports. To provide individual administration support as required. To assist with coordinating meetings including the provision of note taking, preparation and circulating supporting documentation. To provide reception support as required, including answering phones and greeting visitors. Liaising with internal and external providers. Maintaining the services' shared online workspace/website if required. Monitoring email inboxes and dealing with requests promptly. Ordering and managing invoices through the procurement system. Working for our organisation
Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,900 staff, and serving a population of over 768,400, our people lie at the heart of everything we do. You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of ‘outstanding’ for well-led and ‘good’ overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We’re really proud of this! We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff. Detailed job description and main responsibilities
Please view the job description and person specification for full details. When completing your application, please demonstrate how you meet the role criteria. We can also offer you many staff benefits to help support you which include: Early access to Psychological Therapies and Physiotherapy Competitive annual leave allowance Car leasing scheme Free eye tests Money saving options through our salary sacrifice scheme Discounts on major high street retailers and restaurants Person specification
Qualifications
RSA11/ III or equivalent / NVQ / Diploma level 3 Good standard of general education including English Conversant with Microsoft Office, particularly Word/Excel/PowerPoint/electronic diary management etc Speedwriting / shorthand skills Experience
To have an extensive amount of experience working in an administrative position Knowledge of Trust database systems Experience of working within an NHS environment Experience of working for a clinical team Skills
To be able to demonstrate good written and verbal communication skills To use own initiative and manage time effectively To possess a professional and calm telephone manner To be able to demonstrate organisational skills To have an approachable manner Understands Code of Conduct in relation to Data Protection and Information Governance To be able to travel to participate in meetings and training in other parts of the county Minute taking and organising meeting paperwork As an ethical recruiter we will not pursue applications from red list countries as defined by the World Health Organisation. In order to pursue and apply for this role you must have UK NHS experience. Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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