Role & Responsibilities Deliver exceptional 2nd + 3rd line operational support to users on D365 CRM + Power Platform. Well versed in Power apps (model driven + canvas). Ability to liaise with cross-functional teams, working closely with developers in particular on small changes + enhancements to the system. Identify potential issues and prevent escalations through delivering continuous system improvements.
Skills & Qualifications Experience working on Dynamics 365 CE/CRM - Customer Service Module (preferable but not essential) Knowledge of Power Platform/Power Automate - Skilled with customization and system configuration. Proven background in resolving 2nd/3rd line support tickets within D365 environment
Benefits Competitive Salary - Up to 60k dependant on experience Flexible, Hybrid working model. Life assurance, enhanced pension contributions, and more.
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