D365 Solution Manager - (D365 Implementation Programme)
UK Remote
Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.
We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.
We help our customers push the limits of their processes and products to meet the demanding requirements they face, from higher process temperatures to higher product performance to increasing miniaturisation.
The Highlander Programme is a complex transformation programme and implementation programme of Microsoft Dynamics D365 ERP at a global level running over approximately 3.5 years. The programme will then continue into a BAU and continuous improvement programme supporting the Morgan Advanced Materials business growth.
The D365 Solution Manager plays a pivotal role in our 'Platform' team as the team processes demand from multiple sources as the programme evolves. The Solution Manager will oversee the implementation, build, enhancement, and maintenance of Microsoft Dynamics 365 solutions within the Highlander Programme. This role involves collaborating with cross-functional teams and business teams to ensure the platform aligns with business objectives, providing strategic insights, and driving adoption of D365.
The Solution Manager will join the Highlander Programme Leadership team and embrace the vision of one global process with one global solution, showing thought leadership in promoting strategy and key decisions that will impact the longevity and future cost, saving, standardisation, maintenance and support of the global platform.
The Solution Manager will manage the backlog of work as generated from Microsoft updates, approved changes and roll out projects. This will include prioritisation and scheduling of work through a team of D365 Solution Consultants to ensure that work is focussed on the right areas at the right time.
This is a project role during the Highlander Programme lifecycle as Morgan sites are rolled out on D365 and transitioned to steady state of BAU support. The ideal candidate will have experience of implementing Microsoft Dynamics D365 projects across finance, supply chain, operations, manufacturing and CE. Strong technical, interpersonal and communication skills, and proven experience in leading teams is essential.
RESPONSIBILITIES:
Solution Management & Design: Manage, track and control the backlog of D365 build items through Azure DevOps. Lead the D365 build activities, subsequent enhancements, modifications and changes, including Finance, Manufacturing, Supply Chain, Sales, Customer Service, and other modules. Provide and construct delivery plans in line with the Programme implementation Roadmap. Manage internal resources, external partner resources, providing thought leadership through proved experience in delivery excellence. Collaborate with other programme teams to ensure D365 solutions operate effectively. Monitor and ensure the stability and performance of the D365 platform. Oversee system upgrades, patches, and new feature deployments. Identify opportunities for process improvements and automation within D365.
Project Leadership: Manage the D365 Platform Team. Manage the Highlander Design Authority. Support as necessary the delivery of the programme. Provide strategic guidance and direction to cross-functional teams. Monitor project progress, identify potential issues or bottlenecks, and implement corrective actions. Facilitate training sessions and workshops. Evaluate post-implementation performance metrics and KPIs. Work closely with the Project Management team. Act as the project manager for D365 initiatives. Collaborate with stakeholders to gather requirements. Coordinate with vendors, consultants, and internal teams.
Collaboration and Leadership: Act as a liaison between IT, business units, and external partners. Provide leadership and guidance to a team of functional and technical consultants. Ensure system related documentation is completed to a high standard.
Governance & Compliance: Ensure D365 solutions comply with organizational policies and industry standards. Ensure that data security, privacy, and governance is maintained.
Continuous Improvement: Stay updated with the latest developments in Microsoft Dynamics D365.
Qualifications
SKILLS & EXPERIENCE:
Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field. A Master's degree is a plus. Strong ERP background. Previous experience in leading and managing functional & technical teams. Strong Vendor management Skills. Excellent communication skills. 10-year ERP Implementation experience. 10 years proven management experience. Minimum of 7 years of experience with Microsoft Dynamics 365. Proven experience in managing large-scale ERP/CRM projects. Strong analytical and problem-solving skills. Exceptional project management and organizational skills. Excellent communication and stakeholder management abilities. Good knowledge of Azure DevOps. Certifications: Microsoft Certified: Dynamics 365 Fundamentals or equivalent certifications. PMP, Prince II, ITIL, or Agile certification is an advantage.
Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer Ind-1 #J-18808-Ljbffr
UK Remote
Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.
We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.
We help our customers push the limits of their processes and products to meet the demanding requirements they face, from higher process temperatures to higher product performance to increasing miniaturisation.
The Highlander Programme is a complex transformation programme and implementation programme of Microsoft Dynamics D365 ERP at a global level running over approximately 3.5 years. The programme will then continue into a BAU and continuous improvement programme supporting the Morgan Advanced Materials business growth.
The D365 Solution Manager plays a pivotal role in our 'Platform' team as the team processes demand from multiple sources as the programme evolves. The Solution Manager will oversee the implementation, build, enhancement, and maintenance of Microsoft Dynamics 365 solutions within the Highlander Programme. This role involves collaborating with cross-functional teams and business teams to ensure the platform aligns with business objectives, providing strategic insights, and driving adoption of D365.
The Solution Manager will join the Highlander Programme Leadership team and embrace the vision of one global process with one global solution, showing thought leadership in promoting strategy and key decisions that will impact the longevity and future cost, saving, standardisation, maintenance and support of the global platform.
The Solution Manager will manage the backlog of work as generated from Microsoft updates, approved changes and roll out projects. This will include prioritisation and scheduling of work through a team of D365 Solution Consultants to ensure that work is focussed on the right areas at the right time.
This is a project role during the Highlander Programme lifecycle as Morgan sites are rolled out on D365 and transitioned to steady state of BAU support. The ideal candidate will have experience of implementing Microsoft Dynamics D365 projects across finance, supply chain, operations, manufacturing and CE. Strong technical, interpersonal and communication skills, and proven experience in leading teams is essential.
RESPONSIBILITIES:
Solution Management & Design: Manage, track and control the backlog of D365 build items through Azure DevOps. Lead the D365 build activities, subsequent enhancements, modifications and changes, including Finance, Manufacturing, Supply Chain, Sales, Customer Service, and other modules. Provide and construct delivery plans in line with the Programme implementation Roadmap. Manage internal resources, external partner resources, providing thought leadership through proved experience in delivery excellence. Collaborate with other programme teams to ensure D365 solutions operate effectively. Monitor and ensure the stability and performance of the D365 platform. Oversee system upgrades, patches, and new feature deployments. Identify opportunities for process improvements and automation within D365.
Project Leadership: Manage the D365 Platform Team. Manage the Highlander Design Authority. Support as necessary the delivery of the programme. Provide strategic guidance and direction to cross-functional teams. Monitor project progress, identify potential issues or bottlenecks, and implement corrective actions. Facilitate training sessions and workshops. Evaluate post-implementation performance metrics and KPIs. Work closely with the Project Management team. Act as the project manager for D365 initiatives. Collaborate with stakeholders to gather requirements. Coordinate with vendors, consultants, and internal teams.
Collaboration and Leadership: Act as a liaison between IT, business units, and external partners. Provide leadership and guidance to a team of functional and technical consultants. Ensure system related documentation is completed to a high standard.
Governance & Compliance: Ensure D365 solutions comply with organizational policies and industry standards. Ensure that data security, privacy, and governance is maintained.
Continuous Improvement: Stay updated with the latest developments in Microsoft Dynamics D365.
Qualifications
SKILLS & EXPERIENCE:
Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field. A Master's degree is a plus. Strong ERP background. Previous experience in leading and managing functional & technical teams. Strong Vendor management Skills. Excellent communication skills. 10-year ERP Implementation experience. 10 years proven management experience. Minimum of 7 years of experience with Microsoft Dynamics 365. Proven experience in managing large-scale ERP/CRM projects. Strong analytical and problem-solving skills. Exceptional project management and organizational skills. Excellent communication and stakeholder management abilities. Good knowledge of Azure DevOps. Certifications: Microsoft Certified: Dynamics 365 Fundamentals or equivalent certifications. PMP, Prince II, ITIL, or Agile certification is an advantage.
Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer Ind-1 #J-18808-Ljbffr
