Damage Billing Manager
Location:
Glasgow (Hybrid) Salary:
Personal Contract Perks & Benefits:
Competitive pension scheme – Enhanced maternity/paternity pay – Life assurance – HolidayPlus – Cycle2work Scheme & more Reference:
REQ4571 We are looking for…. An exciting opportunity to join a cutting-edge company which takes pride in serving 6m customers keeping them safe and warm every day. As the Damaged Billing Manager at SGN you will have responsibility to ensure that outstanding debts are collected in a timely and accurate manner using all credit control tools available. When these fail the Damage Billing Lead will implement the debt recovery processes and all key legal procedures using associated in-house and Government systems. You will also oversee the Damage Billing team to ensure that billing is completed in a timely and accurate manner, to ensure we maximise cost recoveries within deadlines, determine and support the month end procedures and reporting. We deliver safety, warmth, and comfort to homes and businesses across the community. Whether you're supporting from the office or working on the front line, every role plays a part. How you’ll support us on our mission to keep people safe and warm… Effectively lead and motivate team members, providing guidance and support, while adeptly handling escalations and fostering a positive and productive work environment Consistently achieve cash collection targets Managing and controlling the billing of the 3rd party damage to our network (excluding major incidents) Processing major incidents and liaising with depots/BOMS regarding accuracy and completeness when verifying supporting documentation Negotiating with customers to reach mutually agreed solutions and effectively resolve disputes, preserving positive business relationships Maximising cash flow through effective collections strategies while upholding the company’s reputation for ethical and respectful customer interactions Diligently preparing necessary paperwork for potential legal action, ensuring compliance with all applicable laws and regulations Efficiently managing the issuance of court proceeding through Money Claim Online (MCOL) when necessary, ensuring accurate completion and timely submission of all required documentation Collaborating with Solicitors and Loss Adjusters as required, providing necessary information and support to facilitate legal proceedings Engaging with the Sheriff/Bailiffs professionally to achieve a satisfactory resolution What you’ll need Proven experience in Damaged billing and Order to Cash, including knowledge of best practices and enabling technologies Educated to degree level Leadership & people management skills Excellent communication, negotiation and stakeholder management skills Strong Excel and computing skills, experience with statistical tools and methods and strong data analysis experience We would prefer if you had relevant industry experience. However, if you don’t have all the qualifications, but think you have other applicable experience that would make you a good fit for the role, we would still love to hear from you. Why SGN? SGN is at the forefront of pioneering research and development in the journey toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while
keeping people safe and warm . Join us in making a real difference— today and for the future. Here’s what we offer you If you require any accommodations or support during the application process, please feel free to reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
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Glasgow (Hybrid) Salary:
Personal Contract Perks & Benefits:
Competitive pension scheme – Enhanced maternity/paternity pay – Life assurance – HolidayPlus – Cycle2work Scheme & more Reference:
REQ4571 We are looking for…. An exciting opportunity to join a cutting-edge company which takes pride in serving 6m customers keeping them safe and warm every day. As the Damaged Billing Manager at SGN you will have responsibility to ensure that outstanding debts are collected in a timely and accurate manner using all credit control tools available. When these fail the Damage Billing Lead will implement the debt recovery processes and all key legal procedures using associated in-house and Government systems. You will also oversee the Damage Billing team to ensure that billing is completed in a timely and accurate manner, to ensure we maximise cost recoveries within deadlines, determine and support the month end procedures and reporting. We deliver safety, warmth, and comfort to homes and businesses across the community. Whether you're supporting from the office or working on the front line, every role plays a part. How you’ll support us on our mission to keep people safe and warm… Effectively lead and motivate team members, providing guidance and support, while adeptly handling escalations and fostering a positive and productive work environment Consistently achieve cash collection targets Managing and controlling the billing of the 3rd party damage to our network (excluding major incidents) Processing major incidents and liaising with depots/BOMS regarding accuracy and completeness when verifying supporting documentation Negotiating with customers to reach mutually agreed solutions and effectively resolve disputes, preserving positive business relationships Maximising cash flow through effective collections strategies while upholding the company’s reputation for ethical and respectful customer interactions Diligently preparing necessary paperwork for potential legal action, ensuring compliance with all applicable laws and regulations Efficiently managing the issuance of court proceeding through Money Claim Online (MCOL) when necessary, ensuring accurate completion and timely submission of all required documentation Collaborating with Solicitors and Loss Adjusters as required, providing necessary information and support to facilitate legal proceedings Engaging with the Sheriff/Bailiffs professionally to achieve a satisfactory resolution What you’ll need Proven experience in Damaged billing and Order to Cash, including knowledge of best practices and enabling technologies Educated to degree level Leadership & people management skills Excellent communication, negotiation and stakeholder management skills Strong Excel and computing skills, experience with statistical tools and methods and strong data analysis experience We would prefer if you had relevant industry experience. However, if you don’t have all the qualifications, but think you have other applicable experience that would make you a good fit for the role, we would still love to hear from you. Why SGN? SGN is at the forefront of pioneering research and development in the journey toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while
keeping people safe and warm . Join us in making a real difference— today and for the future. Here’s what we offer you If you require any accommodations or support during the application process, please feel free to reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.
#J-18808-Ljbffr
