We are looking for 2 new Customer Service/Data Analysts to work in Bedford. This is a Temp to Perm opportunity working Monday to Friday 9am to 5pm, paying £12.40 per hour with overtime paid at Time and a half. This role will start in January.
You will be in charge of one of the client's main accounts dealing with orders, data input, and all customer service issues.
Responsibilities:
Entering customer data into the database Updating customer information Handling customer telephone calls and making required activities Actively preventing terminations of contracts and reduction of purchased services Handling customer feedback and making required activities Conducting customer satisfaction surveys Following up on the first delivery to new customers Following up on contract termination and final invoicing Creating invoices for customers Printing delivery lists Archiving customer documents Providing customer service and care Individual Requirements:
Systematic way of working and ability to analyze information Problem-solving ability, and skills to sell solutions for customers Result-oriented and determined Disciplined Willingness and enthusiasm to work with people Ability to react quickly to extraordinary situations and handle them Please apply with your CV or call Amy on 07947509219.
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Entering customer data into the database Updating customer information Handling customer telephone calls and making required activities Actively preventing terminations of contracts and reduction of purchased services Handling customer feedback and making required activities Conducting customer satisfaction surveys Following up on the first delivery to new customers Following up on contract termination and final invoicing Creating invoices for customers Printing delivery lists Archiving customer documents Providing customer service and care Individual Requirements:
Systematic way of working and ability to analyze information Problem-solving ability, and skills to sell solutions for customers Result-oriented and determined Disciplined Willingness and enthusiasm to work with people Ability to react quickly to extraordinary situations and handle them Please apply with your CV or call Amy on 07947509219.
#J-18808-Ljbffr
