Under the Data Protection Act, data subjects have a right to have access to and copies of their records. This role is to assist in the provision of these records.
You will be required to work as part of a small team, communicating effectively and courteously with a wide range of internal and external personnel.
You will be involved in all aspects of locating personal files, both physical and electronic, and preparing them for disclosure to a tight deadline.
Main duties of the job
To work on own initiative to prioritise, assist with the management and allocation of the administrative workload of the department within clearly defined policies and procedures, but understand when to escalate for assistance. To clearly and accurately identify information which will be released to outside agencies and individuals (restricting information where appropriate), adhering to the Data Protection Act 2018, UK General Data Protection Regulation and Access to Health Records Act 1990. To record all requests on Datix (reporting system). To receive, log and action any incidences of misfiled personal identifiable information. To take calls from the public, solicitors and the Police in response to their requests. About us
Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael's Hospital Hayle and West Cornwall Hospital Penzance; our staff and services are available across the region. The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations - including NHS Kernow and NHS England - to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000, which can increase significantly during busy holiday periods. The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally. We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community. Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education), it is the ideal place for families and for you to develop your own career. Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK Person Specification
Educated to GCSE level or equivalent to include English and Maths NVQ Level 3 in Business Administration or equivalent qualification and experience Practical Data Protection Act Knowledge Practical Records Management knowledge Knowledge, experience and understanding of the Data Protection Act 2018, the Access to Health Records Act 1990 Previous experience of working within an office environment. Experience of working with Windows-based packages to include Word, Excel and Access Database PAS Basic Modules & other hospital IT systems Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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To work on own initiative to prioritise, assist with the management and allocation of the administrative workload of the department within clearly defined policies and procedures, but understand when to escalate for assistance. To clearly and accurately identify information which will be released to outside agencies and individuals (restricting information where appropriate), adhering to the Data Protection Act 2018, UK General Data Protection Regulation and Access to Health Records Act 1990. To record all requests on Datix (reporting system). To receive, log and action any incidences of misfiled personal identifiable information. To take calls from the public, solicitors and the Police in response to their requests. About us
Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael's Hospital Hayle and West Cornwall Hospital Penzance; our staff and services are available across the region. The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations - including NHS Kernow and NHS England - to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000, which can increase significantly during busy holiday periods. The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally. We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community. Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education), it is the ideal place for families and for you to develop your own career. Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. To be an employee of the NHS you need to successfully complete the following: Identity Checks Professional registration and qualification checks Employment history and reference checks Occupational Health clearance Satisfactory Disclosure and Barring Service check Right to work in the UK Person Specification
Educated to GCSE level or equivalent to include English and Maths NVQ Level 3 in Business Administration or equivalent qualification and experience Practical Data Protection Act Knowledge Practical Records Management knowledge Knowledge, experience and understanding of the Data Protection Act 2018, the Access to Health Records Act 1990 Previous experience of working within an office environment. Experience of working with Windows-based packages to include Word, Excel and Access Database PAS Basic Modules & other hospital IT systems Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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