Day Controller Planner/SPLA Stevenage Control Room
We are looking for a dynamic thinker to support our local planning of patient journeys. The role involves effectively planning patient journeys to and from home/health care settings using our cleric system and against set key performance indicators. Our patients have varying clinical and mobility needs; some of our patients travel regularly with us into renal and oncology units. Our patients and staff are our priority, ensuring we show care, compassion, and empathy. You will need a calm approach under pressure and have geographical knowledge of West Essex and outlying areas. Customer service skills are also key as you will be liaising with patients, clinics, and our staff, keeping calm under pressure and following the Trust's vision and values. Main Duties of the Job
Responsible for the planning of transport for future dates. Responsible for the control of ambulance service resources for the current day. To ensure all patients on our transport get home as quickly as possible. Full training is provided; the role will work on a shift basis covering a range of shifts between 0600 - 2200hrs, 7 days a week. You will be required to have some flexibility and be reliable. About Us
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east. At EEAST, we bring together all our skills to provide 24-hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk, and Cambridgeshire. We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties. We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria. We at EEAST want to support our employees in achieving a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests. Job Responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails. Please note, should you be successful in your application, you will be required to undergo pre-employment checks prior to receiving an unconditional offer. If full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn. How to Apply
Read the advert and the Job Description and Person Specification (attached). Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Complete the online application and upload your statement. Please note, CVs are not accepted. If you have previously applied, you do not need to submit another application. Person Specification
Qualification
English and Math Grade C or equivalent/experience. Experience in the role as SPLA. Skills
Excellent Organisation and Communication Skills. Experience of organising and prioritising workload. Experience in resource management. Knowledge
Knowledge of Geographic areas. Knowledge of PTS. Knowledge of GRS and Cleric System. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £24,071 to £25,674 a year per annum pro rata + Unsocial hours payments.
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We are looking for a dynamic thinker to support our local planning of patient journeys. The role involves effectively planning patient journeys to and from home/health care settings using our cleric system and against set key performance indicators. Our patients have varying clinical and mobility needs; some of our patients travel regularly with us into renal and oncology units. Our patients and staff are our priority, ensuring we show care, compassion, and empathy. You will need a calm approach under pressure and have geographical knowledge of West Essex and outlying areas. Customer service skills are also key as you will be liaising with patients, clinics, and our staff, keeping calm under pressure and following the Trust's vision and values. Main Duties of the Job
Responsible for the planning of transport for future dates. Responsible for the control of ambulance service resources for the current day. To ensure all patients on our transport get home as quickly as possible. Full training is provided; the role will work on a shift basis covering a range of shifts between 0600 - 2200hrs, 7 days a week. You will be required to have some flexibility and be reliable. About Us
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east. At EEAST, we bring together all our skills to provide 24-hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk, and Cambridgeshire. We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties. We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria. We at EEAST want to support our employees in achieving a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests. Job Responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails. Please note, should you be successful in your application, you will be required to undergo pre-employment checks prior to receiving an unconditional offer. If full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn. How to Apply
Read the advert and the Job Description and Person Specification (attached). Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Complete the online application and upload your statement. Please note, CVs are not accepted. If you have previously applied, you do not need to submit another application. Person Specification
Qualification
English and Math Grade C or equivalent/experience. Experience in the role as SPLA. Skills
Excellent Organisation and Communication Skills. Experience of organising and prioritising workload. Experience in resource management. Knowledge
Knowledge of Geographic areas. Knowledge of PTS. Knowledge of GRS and Cleric System. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £24,071 to £25,674 a year per annum pro rata + Unsocial hours payments.
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